Associate, Registry & BI Product Development

FUNCTION AND SCOPE:

The Senior Business Data Analyst position functions as a hybrid business analyst + product/vendor specialist role supporting NCDR Registry and BI products within IT Division.

The Analyst is responsible for managing and executing the vendor certification lifecycle for NCDR registries. This role serves as the primary technical and functional liaison between ACC/NCDR teams and external software vendors, ensuring vendor applications comply with registry functional requirements, data dictionaries, and submission standards prior to production use.

This position works closely with NCDR, IT, and Business Analyst teams to deliver consistent, high‑quality vendor onboarding and ongoing certification support.

Vendor Certification and Coordination

• Serve as the primary point of contact for vendors during the certification process, including scheduling certification calls, managing test cycles, and tracking progress to completion.

• Coordinate and execute certification activities for new and existing vendors across NCDR registries, including registry upgrades and new registry onboarding.

• Lead functional walkthroughs during vendor demonstrations to verify required workflows, data entry capabilities, exports, and system controls.

• Document issues, defects, and gaps identified during certification; communicate findings clearly to vendors and internal stakeholders.

• Support continuing certification activities for vendors during registry enhancements, minor releases, and major upgrades.

• Assist in preparing and releasing updated vendor certification packages, including change documents and revised technical specifications.

• Maintain accurate records of vendor certification status and ensure certified vendors are properly documented in NCDR systems and listings.

Business & Requirements Analysis

• Bring best practice and commitment to problem solving including skills to diagnose, evaluate and resolve complex problems and queries, and escalate as appropriate according to defined processes.

• Elicit stakeholder requirements using interviews, document analysis, workshops, and workflow analysis.

• Possess the ability to distill information based on specific user/business needs as well as decompose high level feature requirements into detailed functional requirements.

• Capture, define, analyze, and translate functional and non-functional business requirements into activity diagrams, system use cases and supplemental specifications that contribute to effective software development.

• Create wireframes and/or mock-ups to graphically represent the functionality under design.

• Author requirements in the form of pseudocode (SQL logic) for the development and traceability of clinical metrics.

Collaboration & Continuous Improvement

• Coordinate requirements walk-through and signoffs, verifying with user representatives/stakeholders that use cases and process models accurately portray specific business needs.

• Provide subject matter expertise for NCDR Registry products.

• Work with the quality assurance team to validate system acceptance and user acceptance test plans and test scripts to ensure error-free applications, tools, and reports. Assists in analyzing testing results throughout the project.

• Work closely with the technical team to ensure functional requirements are accurate and complete. Ensure detail design documents accurately reflect customer needs and expectations. 

• Promote continuous improvement by proactively identifying opportunities to streamline certification workflows, strengthen documentation, and improve data quality

• Stay current with evolving technologies and industry best practices to recommend practical enhancements to tools, processes, and vendor integration approaches.

• Perform other duties as assigned.

REQUIRED QUALIFICATIONS:

• Exceptional verbal and written communication skills, including the ability to explain complex requirements to technical and non-technical audiences.

• Proven ability to manage multiple priorities in a fast-paced, cross-functional environment while meeting deadlines.

• Strong aptitude and willingness to learn new technologies, tools, and evolving registry submission standards.

• Demonstrated business analysis skills, including eliciting, documenting, and validating functional and non-functional requirements (e.g., use cases, process flows, and specifications).

• Strong analytical and problem-solving skills to diagnose issues, evaluate options, and escalate appropriately using defined processes.

• High attention to detail and a track record of producing quality deliverables (requirements, workflows, test artifacts, and status tracking).

• Ability to work independently and proactively, with strong follow-through in coordinating with internal stakeholders and external vendors.

• Customer-focused approach with the ability to build trusted partnerships and ensure a high-quality vendor onboarding/certification experience.

• Working knowledge of data concepts and logic (e.g., ability to read/write SQL or SQL-style pseudocode) to support metric definitions, validation, and traceability.

• Experience working in an Agile software development lifecycle, including collaboration with technical and QA teams to support UAT/SAT planning, execution, and defect triage.

   

DESIRED QUALIFICATIONS:

• Business analyst training or certification.

• Bachelor’s degree or higher.

• 6 + years of business analysis experience and requirements documentation in software development.

• 2+ years of experience in Use Case diagramming, Business Process Mapping, Sequence and Activity diagramming, and UML required. 

• 2+ years working with large datasets/databases.

• Proficiency with SQL and ability to understand XML/JSON document structure

• Experience in multi-tier web application architecture, preferably for data capture.

• Health Care industry experience (patient data collection and reporting).