Associate, PSS- Administrative and Operations Coordinator

Job Description 

Reporting to a U.S.-based Manager (East Coast), with mentoring from team peers, provide process and project support to help Research & Advisory experts in multiple geographies maintain efficiency and effectiveness. The applicant is expected to be responsive, proactive, organized, and able to work well both independently and collaboratively with colleagues in a fast-paced environment.  Must have strong written and verbal communication skills. We are looking for an individual who is an efficient self-starter.  

Administrative Support: Responsibilities will include independently managing calendars, scheduling meetings across multiple time zones, making travel reservations and processing visa applications as needed, coordinating equipment and supplies for offices and home offices, assisting with onboarding new analysts, and making other administrative requests as needed. The position will also assist with preparing numerous expense reports.   

• Provide exceptional client service with a positive and professional attitude to both internal and external clients. 
• React promptly and follow through on all requests. (e.g., acknowledging receipt of requests within the same day and setting expectations for delivery of requests).  
• Proactively communicate with all aligned associates on a regular basis. 
• Develop the skills to serve as a knowledge resource for Microsoft Office programs and Gartner business and reporting tools. 

Project Support: 

• Provide support for special assignments under the direction of a manager, analyst, and/or peer. 
• Assist with ad hoc project support, e.g., conference/event coordination and other special assignments. 
• Work with various departments to improve the timeliness and quality of published research and presentations. 
• Assist with moderating webinars, Zoom calls, or similar presentation platforms.   
• Provide support for newsletter communications, including the creation and dissemination of content. 

Job Requirements: 

• A Levels’ or equivalent with a minimum of five GCSEs grade C or higher (grade 4 or higher in the new GCSE structure), including English 
• Candidates must demonstrate excellent English literacy, both in reading and writing. 
• 2 to 3 years administrative experience or customer support (internal or external customers) 
• Proficiency with Microsoft Office, particularly Excel  
• Familiarity with Microsoft Teams and/or Google Workspace (Google Drive, Google Sheets, & Google Docs) will be useful 
• Candidates should be comfortable with public speaking (virtual / video). 
• Strong organizational skills are necessary.  Good math skills will be useful.   
• Must be flexible, cordial, poised, efficient, and work well under pressure with a wide variety of personalities. 

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Who are we? 

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work? 

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer? 

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. 

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to [email protected].

Job Requisition ID:98782

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