Dragos is on a relentless mission to defend industrial organizations that provide us with the necessities of modern civilization; running water, functioning electricity, and safe industrial working environments. As the market leader in ICS/OT Cybersecurity, we are dedicated to arming our customers with best-in-class technology, threat intelligence, and services to protect their systems as effectively and efficiently as possible. We’re a remote-first culture with operations in North America, Europe, the Middle East, and APAC. We’re looking for mission-oriented teammates who embody our core values of authenticity, transparency, and trust. Are you ready to make a difference? Come join a mission that can save the world!
About the Role:
As an Associate Project Manager in the BOT (Business Operations Team), you’ll manage the day-to-day operations of the (CDP) Community Defense Program, ensuring smooth execution, participant satisfaction, and program growth.
What is the CDP? The CDP provides U.S. and Canada-based water, electric, and natural gas providers with less than $100M US in annual revenue free access to the Dragos Platform software. These tools can help improve their security postures and reduce OT cyber risk.
You’ll collaborate across internal teams and engage with external participants to deliver meaningful value and support. You will also provide a supporting role in the BOT, helping with other project management activities, logistics, and general on-site activities at the Dragos HQ and beyond.
*Required to work onsite at our Hanover, MD headquarters 2-3 days per week*
Responsibilities:
- Program Operations: Oversee daily CDP operations, ensuring smooth execution, accurate records, and strong participant engagement.
- Applications & Renewals: Review and approve applications, manage renewals, quotes, and SOWs, and maintain data accuracy in Salesforce and related systems.
- Onboarding: Lead the onboarding process, coordinate internal teams, and provide portal access and guidance.
- Communications: Manage participant outreach, community calls, newsletters, and follow-ups.
- Tool Management: Maintain and utilize IronClad, Salesforce, HubSpot, Confluence, and Jira for program tracking and reporting.
- Community Engagement: Promote the CDP through outreach, events, and partnerships with agencies and industry groups.
- Support & Service Delivery: Assist with Jump Start sessions, partner calls, and Dragos community services (threat hunting, OT-CERT onboarding, etc.).
- Data & Reporting: Track metrics, program growth, and participant engagement; support process improvement and automation initiatives.
- Team Collaboration: Partner with Legal, Sales, and Technical teams; assist the BOT team with project management and logistics as needed.
Qualifications:
- Proven experience in program coordination and project management
- Strong written and verbal communication skills.
- Familiarity with some CRM and support tools (Salesforce, HubSpot, IronClad, ZenDesk, Atlassian).
- Ability to work independently and collaboratively. You must be a self-starter.
- Technical understanding of threat intelligence, incident response, and network security.
- Passion for protecting critical infrastructure and engaging with the community.
- Self-driven with a proactive mindset and curiosity for learning.
- Industry certifications are helpful but not required - CAPM, PMP, or Security+
Compensation:
- Salary: $82,000
- Competitive Equity Package
- Comprehensive Benefits Plan
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Dragos is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local laws. All new hires must pass a background check as a condition of employment.
Top Skills
What We Do
Dragos is an industrial (OT/ICS/IIoT) cybersecurity company on a mission to safeguard civilization. Our integrated software platform provides critical visibility into ICS and OT networks so that threats are identified, and can be addressed before they become significant events, our solutions are optimized for emerging applications like the Industrial Internet of Things (IIoT), enabling our clients in power and water utilities, energy, and manufacturing industries to establish a resilient and adaptable security posture.
