Associate Project Manager

Manages and oversees all aspects of a software implementation project to ensure it is completed on-time and within budget. Demonstrates strong technical and organizational skills, and ability to communicate to various levels within the client's organization and partner organizations. Has overall responsibility for managing scope, cost, schedule, internal staffing and outside vendors, and contractual deliverable. Prepares reports for upper management and customers regarding status of project. Demonstrates knowledge of American currency, general accounting principles, and Accounts Payable processes.

DUTIES & RESPONSIBILITIES:   

• Direct and manage project development timelines from beginning to end, under no supervision. 

• Coordinate all activities within the project team to ensure that project tasks are completed on time, including but not limited to scheduling and facilitating project-related meetings, communicating status updates, delivering weekly status reports, assuring quality assurance through deployment success. 

• Demonstrates the ability to configure and manage a specific component of the MIP Accounting product, ensuring proper functionality and alignment with user needs. 

• Ability to engage with clients directly, providing expert guidance, support, and solutions while ensuring a positive customer experience. 

• Manage customer expectations by effectively communicating project expectations between all parties in a timely and clear fashion. 

• Facilitate discussion and facilitate alternatives or different approaches. 

• Successfully prioritize and execute tasks in a high-pressure environment. 

• Lead and demonstrate value-add principles to a team. 

• Keep customer and management well informed. 

• Drive project initiation through completion; responsibility includes planning customer engagements, managing business requirements, review & signoff process, managing the execution of deliverables while controlling scope, executing the change management process when needed and ensuring timely resolution of discrepancies and project roadblocks. 

• Monitor and address risks and issues as appropriate. 

• Establish project plans, timelines and specifications based on customer needs. 

• Report project status information to all key stakeholders on a regular basis. 

• Research implementation issues and facilitate their solutions. 

• Ability to analyze and administer contracts. 

• Maintain required project documentation, per PMO processes. 

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: 

Experience:  

• 4 to 6 years of related work experience in a company or department with a heavy emphasis on technology 

• 5+ years direct work experience in a project management capacity 

• Bachelor's degree or greater with related work experience 

• Requires knowledge of American currency, accounting, and Accounts Payable processes 

• Good to Have: Project Management certification  

• Familiarity with software development lifecycle (SDLC) 

Computer/Technical:  

• Proficient in Office 365 - Microsoft Word, Excel, PowerPoint, Outlook 

• Demonstrate ability to learn and understand basic office software applications 

• Familiarity with project management software, such as Liquid Planner and SharePoint 

• Familiarity with Salesforce 

Other Skills:  

• Ability to blend agile, scrum, and waterfall methodologies to right-size project management. 

• Clear understanding of project life cycle management. 

• Ability to manage from the big picture as well as dig into the details when needed. 

• Proven ability to handle multiple tasks with minimal supervision. 

• Ability to work with a geographically dispersed organization and customers. 

• Ability to work effectively within a fast-paced, deadline-driven environment. 

• Strong problem solving and analytical skills with keen ability to deal with detailed, and sometimes ambiguous, information. 

• Ability to analyze and administer contracts, manage and forecast revenue delivery 

• Must be able to meet tight deadlines, lead by example, willing and able to roll-up sleeves and dive into the details when necessary. 

• Good Communication skills - Verbal and Written. Must be able to effectively communicate & work with fellow team members and Clients to coordinate & meet deliverables. 

• Excellent relationship building skills and ability to work both individually and as a member of a team are necessary. 

• Strong client focus with exceptional collaborative and influencing skills. 

• Skilled at interacting with employees at all levels within an organization. 

WORKING CONDITIONS:  

• Night Shift – Login time after 5 PM IST (7:30 AM EST onwards) 

• Remote work model 

• Extending viewing of computer screens 

ESSENTIAL FUNCTIONS: 

• Frequently sits at a computer terminal and desk 

• Moves throughout department or other locations to access or exchange information 

• May involve carrying loads up to 50 lbs. and being able to remain in a stationary position 

• Occasional standing; stooping, crouching while filing; occasional reaching, twisting, turning 

• Frequent handling of files, pencils, paper; frequent keyboarding, writing and other duties requiring fingering 

• Continuous hearing 

• Use of near/midrange/far vision and speaking to disseminate information 

• Ability to communicate information