Associate Project Manager

About Passport:

At Passport, we empower brands to reach their global potential by delivering the #1 international solutions for direct-to-consumer businesses. What sets us apart is our expertise in international shipping—enabling brands like Carpe, OneSkin, Rhode, GORUCK, and Wildflower Cases to scale globally with ease. Our extensive network, in-house team of logistics and ecommerce experts, integrations with Shopify and other ecommerce platforms, and user-friendly portal make us the trusted partner for growth-focused brands looking to expand internationally and create seamless cross-border experiences.

We're seeking an Associate Project Manager to join our Enterprise Program and Project Management team. As the central hub for cross-functional collaboration in our remote environment, we coordinate initiatives that drive our company's core operations.

This role offers dynamic challenges - from designing new cross-functional processes to creating client migration schedules. As we grow rapidly, you'll have the opportunity to identify gaps and develop new skills.

Our "You are an owner" value means we're looking for someone who thrives in a fluid environment where responsibilities evolve with our business needs. If you prefer rigid role definitions and predictable routines, this position may not be the right fit.

The ideal candidate will:

• Transform ambiguity into structured solutions
• Execute projects with precision and attention to detailCommunicate effectively with stakeholders at all levels, including C-Suite
• Manage the complete lifecycle of cross-functional projects
• Maintain our Notion-based knowledge base to ensure information accessibility

What you'll do…

• Ensure all assigned projects are delivered on the scheduled timeline.
• Develop project plans for efforts with high impact or that involve more than 3 functional teams.
• Delegate project tasks to accountable employees and follow up effectively via written and verbal methods.
• Identify project risks and develop recommendations and reaction plans. 
• Become the project subject matter expert. Serve as the main point of contact for all aspects of a project’s organization, timeline, and status.
• Communicate transparently with leaders and team members to keep the project aligned with business requirements and goals to prevent scope creep. 
• Aid in documentation and process creation, create and monitor reports, and conduct necessary data analysis. 
• Organize and facilitate the maintenance of company knowledge across teams.

What we're looking for:

• 1-3 years of experience –  inclusive of project planning, cross-functional team coordination, and successful delivery of project deliverables.
• Moderate level of experience with Excel or Sheets.
• You're a problem solver and not intimidated by what you don't know.
• You're willing to put in the time to learn, and are dedicated to continuous improvement.
• Excellent written and verbal communication skills.
• Ability to multitask, while remaining detail-oriented.
• A team-first attitude.
• Ability to adapt and pivot your approach quickly.

A sneak peak into our perks & benefits:

- Competitive cash and equity packages

- Healthcare, dental, and vision, life & disability insurance

- 401(K) Match

- Bi-Annual Remote Work funds

- 100% remote work environment #LI-Remote

- Company issued laptop

- Flexible PTO

- 12 weeks parental leave

- Monthly team bonding time - bring on the Zoom comedians, pop-a-shot contests, and sip ‘n paints!

- Quarterly team (virtual) gatherings and annual all-company offsites in cities around North America 

- Learning & Development Fund for upskilling or products to improve your day-to-day work life

- One-time remote work set-up stipend to make your at-home office dazzle

- Teammates around the world in 8 different time zones!