The Role
Manage day-to-day operational and tactical aspects of customer-facing IT projects in a Professional or Managed Services environment. Lead multisite deployments across networking, storage, virtualization, cloud, security, and collaboration domains. Track schedules, risks, finances, resources and deliverables; communicate with customers and stakeholders; produce documentation, reports and financials (preferably in Clarity). Utilize PM tools and methodologies to ensure quality and profitability.
Summary Generated by Built In
Job Summary & Responsibilities
- 3+ years of experience as Associate Project Manager or Project manager /equivalent.
- Experience in a Professional Services or Managed Services environment is required (***critical: must have led external customer facing projects not internal operational projects)
- Good to have experience supporting Global Financial customers
- Networking, Storage, Virtualization, Cloud, Security or Collaboration (Unified Communications) Project Management experience required
- Multisite deployment experience (Wireless, Wi-Fi, POS, etc.)
- Knowledge of both the theoretical and practical aspects of project management
- PMP and/or CAPM certification is desired
- Understanding of financial processes; ability to understand, analyze and create financial reports preferably in Clarity
- Extensive experience with people management, strategic planning, and change management
- Proven experience with risk management; demonstrated ability to communicate appropriately to leadership
- Understanding of and the ability to utilize the process of stakeholder analysis
- Ability to work independently and aggressively track to project timelines
- Excellent documentation skills and attention to detail
- Ability to communicate well with customers and co-workers
- Experience in effectively influencing and leading personnel and the ability to write business reports in a well-organized manner
- Strong team building skills
- Excellent problem solving, and critical thinking skills
- Demonstrated communication skills (written, verbal, and presentation)
- Proficiency with project management software
- Manages the day-to-day operational and tactical aspects of multiple and large complex projects with multiple work streams.
- Ability to create in depth WBS with interdependencies and a defined critical path
- Demonstrates excellent verbal and written communication skills; Develop and execute an efficient internal and external communication strategy for ensuring communication with all levels of management within the team
- Monitor and report on project progress to stakeholders
- Build and strengthen relationships with the customer and stakeholders (internal and external)
- Responsible for creation and maintenance of resource plans ensuring effective resource allocation and distribution across portfolio of projects
- Utilize project management tools and techniques to improve execution and drive efficiencies.
- Implements engagement review and quality assurance procedures in accordance with our methodology
- Ensure profitable and successful execution of all assigned engagements as measured by regional goals and customer feedback
- Proactively manage changes in project scope
- Effectively create and execute risk management plans
- Manage and analyze profitability, revenue, margins, bill rates and utilization across projects
- Understand and manage key project financial components to ensure projects are delivered within budget
- Responsible for quality and timely execution of deliverables across projects
Skills Required
- 3+ years experience as Associate Project Manager or Project Manager / equivalent
- Experience in a Professional Services or Managed Services environment leading external customer-facing projects
- Project management experience in Networking, Storage, Virtualization, Cloud, Security, or Unified Communications
- Multisite deployment experience (Wireless, Wi-Fi, POS, etc.)
- Understanding of financial processes and ability to analyze/create financial reports, preferably in Clarity
- Proficiency with project management software
- Extensive experience with people management, strategic planning, and change management
- Proven experience with risk management and ability to communicate risks to leadership
- Ability to perform stakeholder analysis and manage stakeholder communications
- Excellent documentation, written, verbal, and presentation skills; ability to write organized business reports
- Strong team building, problem solving, and critical thinking skills
- PMP and/or CAPM certification
- Manage day-to-day operational and tactical aspects of multiple large complex projects with multiple work streams
- Ability to create in-depth WBS with interdependencies and defined critical path
- Develop and execute internal and external communication strategies for all management levels
- Monitor and report on project progress to stakeholders
- Build and strengthen customer and stakeholder relationships
- Create and maintain resource plans ensuring effective resource allocation across project portfolio
- Utilize PM tools and techniques to improve execution and drive efficiencies
- Implement engagement review and quality assurance procedures per methodology
- Ensure profitable and successful execution of engagements measured by regional goals and customer feedback
- Proactively manage changes in project scope and execute risk management plans
- Manage and analyze profitability, revenue, margins, bill rates and utilization across projects
- Understand and manage key project financial components to deliver projects within budget
- Responsible for quality and timely execution of deliverables across projects
World Wide Technology Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about World Wide Technology and has not been reviewed or approved by World Wide Technology.
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Healthcare Strength — Health insurance is considered excellent and affordable, with bundled medical, dental, and vision coverage that reduces out-of-pocket costs. Wellness programs and an Employee Assistance Program further enhance access to care.
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Leave & Time Off Breadth — Generous paid time off grows with tenure, alongside paid sick days and holidays. Parental and military leave are also provided.
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Retirement Support — Financial benefits include profit sharing and a 401(k) with company matching, complemented by life and disability insurance and tuition reimbursement. These elements strengthen total rewards beyond base salary.
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The Company
What We Do
World Wide Technology is a systems integrator, provides information technology and supply chain solutions. Fueled by creativity and ideation, World Wide Technology strives to accelerate our growth and nurture future innovation. From our world class culture, to our generous benefits, to developing cutting edge technology solutions, WWT constantly works towards its mission of creating a profitable growth company that is a great place to work. We encourage our employees to embrace collaboration, get creative and think outside the box when it comes to delivering some of the most advanced technology solutions for our customers. At a glance, WWT was founded in 1990 in St. Louis, Missouri. We employ over 9,000 individuals and closed nearly $17 Billion in revenue. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to announce that it has been named on the FORTUNE "100 Best Places to Work For®" list for the 12th consecutive year!
Why Work With Us
Our extensive partnership with best in class technology companies, coupled with our strong culture allow for world class delivery of transformative business solutions driven by IT.
