Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
Role Description
Plan, schedule, and track project timelines, milestones, and deliverables using appropriate tools
Work with the delivery teams to align project objectives and timelines
Coordinate cross-functional teams, ensuring all stakeholders understand their roles and responsibilities
Allocate and manage resources efficiently, ensuring all project tasks are completed within the allocated budget and timeline
Manage relationships with vendors and third-party service providers, ensuring they meet all contractual obligations
Conducts regularly scheduled status calls to update stakeholders on the project health utilizing status reports and project plans
Understands the project budget, timeline, and key dependencies, and escalates issues as needed.
Identify potential risks associated with the project and develop contingency plans to manage them.
Maintain comprehensive project documentation, including project progress, decisions, issues, and risk management strategies
Communicate, coordinate, and build relationships with customers by providing a high level of customer service
Track project expenses and milestones, work with finance to initiate invoicing
Upon project completion, initiate project closure which includes project acceptance, and final invoicing, and conduct a thorough review to identify lessons learned and best practices for future projects
Support Service Delivery Pods and Service Delivery Consultants with project setup and financials
Collaborate with direct management to improve processes and procedures geared towards maximized efficiency and client satisfaction
Participate in PMO team discussions, reviewing active projects and collaborating on strategy
Behaviors and Competencies
Adaptability: Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty.
Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience.
Collaboration: Can actively participate in team discussions, respect differing opinions, and collaborate with others to achieve common goals.
Decision-Making: Can evaluate options, consider potential outcomes, and make well-informed decisions that reflect an understanding of the impact.
Results Orientation: Can set personal goals and work towards them, achieving results consistently.
Self-Motivation: Can identify personal or professional growth opportunities, propose self-improvement strategies, and take action without explicit instructions.
Prioritization: Can identify critical tasks, arrange them based on importance, and execute without explicit instructions.
Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management.
Leadership: Can identify team dynamics, propose strategies, and take action to ensure team cohesion and productivity without explicit instructions.
Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions.
Follow-Up: Can independently track and follow up on tasks without requiring reminders, ensuring responsibilities are fulfilled.
Organization: Can prioritize daily tasks, manage personal workflow, and utilize basic tools to keep track of responsibilities.
Skill Level Requirements
The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently - Intermediate
Ability to oversee and direct projects to completion, ensuring goals are met, resources are utilized efficiently, and stakeholders are satisfied - Intermediate
Expertise in various project management frameworks such as Agile, Waterfall, and Scrum, to effectively plan, execute, and close projects - Intermediate
Competence in utilizing tools like Jira, Trello, MS Project, or DevOps to plan, track, and manage project progress and resources - Intermediate
Familiarity with the operational mechanisms, hierarchical setup, and the overall framework of SHI, enabling effective navigation and utilization of internal processes - Intermediate
Other Requirements
Completed Bachelor’s Degree or relevant work experience required
Minimum 2 years of Project Coordinator experience
Ability to travel up to 10%
Preferred Skills
Experienced with Cloud or Cybersecurity project management experience
Experienced with Microsoft Project experience
Experienced with resource demand and allocation
Experienced with supporting enterprise projects
Experienced with multiple project management approaches including traditional and Agile
CAPM, PMP, or other relevant project management certifications
The estimated annual pay range for this position is $60,000 - $90,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
Similar Jobs
What We Do
Think of SHI as your personal technology concierge. We connect your team with the IT solutions and services you need to support your organizational growth and employee experience.
Whether you’re building a modern hybrid workplace, defending against an evolving threat landscape, making the cloud work harder for you, or searching for ways to optimize your software portfolio, our friendly 6,000-person team is ready to solve what’s next for your organization.
Our in-house data center integration, device configuration, and deployment and license advisory services, plus our top-tier status with vendors and flexible financing make life simpler for IT decision makers.
Execute your IT vision with stress-free, scalable solutions you – and your people – will love.
SHI is proud to be the largest Minority/Woman Owned Business Enterprise (MWBE) in the United States.
