The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.
The RoleIn this position, you will design and deliver OSI's control systems and provide ongoing customer support to ensure reliable performance and world-class customer satisfaction.
Your Impact
- Design, plan, integrate, test and commission hardware and software requirements on customer systems.
- Lead internal and customer facing testing events.
- Own Troubleshooting efforts for discovered variances and deploy resolutions in a timely manner.
- Define project requirements through customer communication and communicate the requirements to other departments, as necessary.
- Provide networking and system/application design.
- Perform hardware, software and system installation, integration, and testing for projects.
- Customize system, hardware and network configuration based on customer requirements.
- Provide customer support and assistance per contract maintenance and warranty.
- Assist in creating training materials and project documentation as needed.
What You'll Need
- Bachelor’s degree in Electrical Engineering, Computer Engineering, Physics, Systems Engineering or related field.
- Basic knowledge of computer programming; introduction to C programming at minimum. Basic knowledge of computer architectures, networking, databases, and operating systems.
- Ability to travel up to 20% to domestic and international customer sites.
- Excellent organization, interpersonal and verbal and written communication skills, strong commitment to providing superior customer service, ability to work on several projects in parallel in a fast-paced environment, Excellent analytical and problem-solving skills.
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The salary range for this role is $64,200.00 - $80,200.00. This range represents what we in good faith believe is the range possible for base compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range based on several factors. This range may be modified in the future. This role is also eligible for bonus or variable incentive pay. Additionally, we offer a comprehensive benefits package including paid time off, charitable giveback day, medical/dental/vision insurance, and retirement benefits to eligible employees.
Top Skills
What We Do
AspenTech is a global leader in asset optimization software helping the world’s leading industrial companies run their operations more safely, efficiently and reliably – enabling innovation while reducing waste and impact on the environment. AspenTech software accelerates and maximizes value gained from digital transformation initiatives with a holistic approach to the asset lifecycle and supply chain.
By introducing effective AI modeling to traditional principles of process engineering, AspenTech delivers a faster and more accurate analysis of efficiency and performance boundaries. The real-time data and actionable insights delivered by our software help customers push the boundaries of what’s possible.
