Associate Program Manager

Posted Yesterday
Bellevue, WA, USA
Hybrid
76K-114K Annually
Mid level
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
The Role
The Associate Program Manager will manage veterinary engagement programs, execute marketing initiatives, oversee event logistics, and improve processes to ensure alignment with brand objectives.
Summary Generated by Built In
Job Description:
Our Opportunity:
Chewy is seeking an Associate Manager, Veterinary Relations to drive execution and optimization of key veterinary engagement programs across industry events, student initiatives, and B2B marketing campaigns. This role operates as a core program owner within the Veterinary Relations team, translating strategic direction from senior leadership into high-quality, scalable execution. The Associate Manager will independently manage workstreams across marketing and events, ensuring programs are delivered on time, on brand, and aligned with business objectives. This role requires strong judgment, cross-functional coordination, and the ability to proactively identify risks, solve problems, and improve processes in a fast-paced environment. By combining operational excellence with thoughtful execution, this individual will directly influence how veterinary professionals experience the Chewy Health brand.
What You'll Do:
Marketing & Partner Program Support
  • Manage the Veterinary Relations content calendar, ensuring alignment with broader marketing priorities and campaign timelines.
  • Execute multi-channel marketing initiatives in partnership with Creative, Brand, Legal, and Marketing teams.
  • Oversee editorial reviews of external-facing content to ensure messaging resonates with our target audience, reflects the brand voice, and is grammatically sound.
  • Own digital marketing logistics, including but not limited to, managing CMS and CXM marketing platforms; building and maintaining design and copy templates for social media and communications; and developing standardized processes to improve efficiency and consistency.
  • Execute digital marketing strategy, including but not limited to reporting on core marketing KPIs; developing audience segmentation and targeting strategy; analyzing performance to help optimize campaigns and social content; and translating insights into strategic recommendations
  • Own project timelines for multi-channel marketing initiatives by proactively managing ideations, editing rounds, approvals, dependencies, and overall alignment with both stakeholders and our partners across the Creative, Brand, Legal, and Marketing teams.
  • Manage logistics of our Continued Education program, including scheduling, tracking participants, creating certificates, and owning the virtual webinar platform.
  • Identify process improvements to enhance efficiency and scalability across initiatives, programs, and partnerships with both internal and external partners.

Event Strategy & Execution
  • Own end to end management, planning, and execution for assigned veterinary conferences and student programs under the direction of senior leadership.
  • Develop detailed event plans including timelines, vendor coordination, shipping logistics, inventory management, and onsite execution strategy.
  • Manage event budgets within assigned scope, track expenses, and flag risks or optimization opportunities.
  • Serve as onsite program lead for designated events, ensuring seamless execution and professional brand representation.
  • Translate high-level engagement goals into organized, impactful field activation plans.
  • Track KPIs and develop post-event summaries highlighting insights and performance metrics.
  • Recommend exhibit enhancements to strengthen brand presence and improve program performance based on competitive insights and data analysis.
  • Partner with the creative team to identify print, digital, web and in-app advertising opportunities that increase brand awareness at conferences.
  • Proactively communicate with field teams to address any staffing gaps and lead pre-conference training sessions for assigned events.
  • Manage collateral and giveaway inventory with vendors, as well as identifying and sourcing new giveaway concepts.

What You'll Need:
  • 4+ years of experience in marketing, event management, program management, or a related field.
  • Demonstrated experience supporting or executing events (conference/trade show experience preferred).
  • Strong project management skills with the ability to manage multiple workstreams simultaneously.
  • Excellent verbal communication skills.
  • Exceptional copywriting and editing skills with experience reviewing content for grammar, structure, and flow.
  • Experience creating template-based marketing assets using drag-and-drop design tools.
  • Familiarity with digital marketing operations, including content deployment, platform management, and basic analytics reporting.
  • Comfort representing the Chewy brand professionally in onsite environments.
  • Strong stakeholder management skills and the ability to collaborate cross-functionally.
  • High attention to detail and exceptional organizational skills.
  • Ability to lift and move event materials as needed (within reasonable accommodation guidelines).
  • Flexibility to work evenings and weekends as required by event schedules.
  • Ability to travel up to 35%.

Preferred Qualifications:
  • Experience in veterinary, healthcare, or B2B environments.
  • Familiarity with inventory management systems and marketing asset tracking.
  • Experience working in a fast-paced, high-growth organization.
  • Familiary with On24, Canva, Meta social platforms, Emplify, Office365, Sprinklr.

The base salary range for this role is $76,000 - $114,000.00.
  • The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.

We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

Top Skills

Canva
Meta
Office365
On24
Sprinklr

What the Team is Saying

Amy
Olivia
Mark
Joyce
Michael
Sumit
Victoria Kenney
Crystal
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Boston, MA
17,800 Employees
Year Founded: 2011

What We Do

We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential. We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that. At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch. Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey. We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets. We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone. Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.

Why Work With Us

We're proud to be one of the fastest growing e-commerce companies of all time. With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.

Gallery

Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery

Chewy Teams

Team
Product + Technology
Team
Pharmacy
Team
Veterinary
Team
Operations
Team
Customer Care
Team
Campus & Early Career Programs
About our Teams

Chewy Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
HQBoston, MA
HQPlantation, FL
Bellevue, WA
Dallas, TX
Minneapolis, MN
Learn more

Similar Jobs

Chewy Logo Chewy

Software Engineer

eCommerce • Healthtech • Pet • Retail • Pharmaceutical
Hybrid
Bellevue, WA, USA
17800 Employees
120K-190K Annually

Chewy Logo Chewy

Software Engineer

eCommerce • Healthtech • Pet • Retail • Pharmaceutical
Hybrid
Bellevue, WA, USA
17800 Employees
120K-190K Annually

Chewy Logo Chewy

Data Scientist

eCommerce • Healthtech • Pet • Retail • Pharmaceutical
Hybrid
Bellevue, WA, USA
17800 Employees
120K-190K Annually

Chewy Logo Chewy

Senior Software Engineer

eCommerce • Healthtech • Pet • Retail • Pharmaceutical
Hybrid
Bellevue, WA, USA
17800 Employees
141K-225K Annually

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account