- Lead and manage program operations, ensuring efficient and effective delivery.
- Coordinate and collaborate with cross-functional teams, including development, architecture, and business analysts.
- Develop and maintain program plans, timelines, and budgets, ensuring alignment with business objectives.
- Monitor and report on program progress, identifying and mitigating risks and issues.
- Ensure program quality and adherence to standards, conducting regular reviews and audits.
- Foster a collaborative and innovative work environment, encouraging continuous improvement.
- Build and maintain strong relationships with clients, understanding their needs and expectations.
- Provide regular updates and communicate program status to stakeholders.
- Support business development activities, contributing to proposal development and client presentations.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Minimum of 3 years of experience in program management or a similar role.
- Strong project management skills, with the ability to manage multiple projects simultaneously.
- Excellent communication and interpersonal skills, with the ability to build relationships.
- Proficiency in program management tools and methodologies, such as Agile or Scrum.
- Experience with software development lifecycle and an understanding of software engineering principles.
- Ability to work independently and manage a dynamic workload.
- Analytical skills and a problem-solving mindset, with a focus on process improvement.
- Familiarity with industry trends and best practices in program management.
- Willingness to learn and adapt to new technologies and methodologies.
eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.
eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.
Skills Required
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Minimum of 3 years of experience in program management or a similar role
- Strong project management skills with ability to manage multiple projects simultaneously
- Excellent communication and interpersonal skills with ability to build relationships
- Proficiency in program management tools and methodologies such as Agile or Scrum
- Experience with software development lifecycle and understanding of software engineering principles
- Ability to work independently and manage a dynamic workload
- Analytical skills and a problem-solving mindset with focus on process improvement
- Familiarity with industry trends and best practices in program management
- Willingness to learn and adapt to new technologies and methodologies
eClerx LLC Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about eClerx LLC and has not been reviewed or approved by eClerx LLC.
-
Healthcare Strength — Feedback suggests U.S. employees have access to medical, dental, and vision coverage, with HSA/FSA options and life insurance included. An Employee Assistance Program also appears in the public benefits profile supporting wellbeing.
-
Retirement Support — Feedback suggests a 401(k) is part of the U.S. package, with some mentions of an employer match. Retirement provision is consistently cited across company profiles and listings.
-
Leave & Time Off Breadth — Feedback suggests paid holidays, sick leave, and PTO are part of the offering, alongside parental leave. Parental leave is also highlighted in public benefits profiles.
eClerx LLC Insights
What We Do
eClerx provides business process management, automation and analytics services to a number of Fortune 2000 enterprises, including some of the world's leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is today traded on both the Bombay and National Stock Exchanges of India. The firm employs 16,000+ people across Australia, Canada, Germany, India, Italy, Netherlands, Philippines, Singapore, Thailand, UK, and the USA.
