Volunteers of America–Greater New York (VOA–Greater New York) is a leading anti-poverty organization serving neighbors in need across New York City, Northern New Jersey, and Westchester. Through 70+ programs, we support over 35,000 adults and children each year, including individuals experiencing homelessness, survivors of domestic violence, youth aging out of foster care, veterans, seniors, and children with developmental delays.
Our staff are at the heart of this work, creating meaningful change every day. If you’re passionate about making a difference and joining a mission-driven team, we invite you to explore this opportunity.
We are currently seeking qualified candidates for the following position:
Position: Associate Program Director
The Associate Program Director is responsible for ensuring that the program provides a comprehensive and integrated on-site social services program that helps residents restore and rebuild their lives while healing from their experience of domestic violence. S/he manages the case management and specialized support service delivery system for clients as well as establishing community linkages to enhance services.
Victory I is a facility that provides comprehensive services and safe, anonymous housing for individuals and their children experiencing domestic violence. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/dv
Minimum Qualifications:
- A Bachelor's Degree in a Human Services field and five years' experience including two to three years in a supervisory role.
- Experience working with families with domestic violence victims is essential. Knowledge of counseling and advocacy techniques for people who have been victims of domestic violence, including crisis intervention and case management skills is essential to this position.
Associate Program Director Principal Responsibilities:
- Manage program personnel in case management and support areas. Assist the Program Director in recruiting and training direct service staff.
- Establish and maintain program delivery models. Provide crisis intervention for victims and their victims.
- Develop and maintain linkages with other service agencies, generic community resources, and state/city liaisons.
- Ensure that regulations and quality assurance indicators are achieved. Manage program services for the quality and consistency. Monitor results of external and agency surveys and the implementation of corrective action plans. Ensure that regulations and quality assurance indicators are achieved.
- Maintain client records in a professional and confidential manner. Maintain ongoing communication with the clients. Create and maintain a wellness and recovery oriented environment by using person-first language, respectful documentation, and person-centered planning.
- Participate in the general management of the facility and the social service programs.
- Prepare proposals for the development, expansion and continuation of programs in coordination with Department Director and the Program Director. Develop regular communication with the contract supervised managers; act as liaison with funding source. Ensure all programs meet contractual goals and reporting requirement.
- Monitor program progress and submit all required reports to funding sources, including government and private sources. Submit internal progress reports on a monthly basis, or more frequently as required.
- Plan and develop budgets, and work with Program Director and fiscal staff to ensure that collection of payment from funding source is current. Monitor fiscal expenses and analyze fiscal reports on a monthly basis.
- Supervise assigned staff.
- Perform other related duties as requested.
We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:
- Medical, Dental, & Vision Coverage
- Prescription Coverage
- Life Insurance
- Retirement Plan
- Tuition Reimbursement
- Paid Time Off, including a Paid Birthday Holiday
And much more!
To learn more about our staff, culture and much more, copy and paste our website link into a browser: https://www.voa-gny.org/our-staff-and-culture/
VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!
Skills Required
- Bachelor's degree in a human services field
- Five years of professional experience
- Two to three years of supervisory experience
- Experience working with families and domestic violence victims
- Knowledge of counseling and advocacy techniques for domestic violence victims
- Crisis intervention skills
- Case management skills
What We Do
Volunteers of America-Greater New York (VOA-GNY) is an anti-poverty nonprofit serving people experiencing or at risk of homelessness across New York City, Northern New Jersey, and Westchester County. Through more than 60 programs, it provides emergency, transitional, and permanent supportive housing, along with health, wealth-building, veterans, disability, youth, and other human services. Its vision is to end homelessness in Greater New York.
