Associate Production Engineer

Company Description
We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Comcast NBCUniversal has announced its intent to create a new publicly traded company ('SpinCo') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.
Job Description
NBC Universal is looking for a talented individual to become an Associate Engineer in the Production Engineering group for NBCU Operations and Technology (O&T) based in the Telemundo Center facility located in Miami, FL. O&T supports Enterprise Technology, Broadcast and Production systems across NBCU globally.
The Associate Engineer is responsible for providing best-in-class live television production support for NBCU, supporting live and scripted/unscripted productions. This position will also support the projects team, where and as required, to implement changes, enhancements, and support technology refresh and expansion projects.
Responsibilities:

• Provide technical support and support maintenance of a complex broadcast production environment consisting of multiple studios and production control rooms.
• Resolve support requests, monitor ticketing systems for new issues and assigned tasks, and performing preventative maintenance as assigned.
• Work with the engineering team and production clients to successfully execute support of event productions.
• Collaborate on projects, implementing changes and deploying new systems as assigned.
• Support virtualization and cloud initiatives, continuing deployment of virtual production systems both on-premises and in the cloud.
• Collaborate in creating and updating configuration documentation, technical SOP's, etc.

Qualifications
Basic Requirements:

• Associate's degree in Film Production, Broadcasting, Computer Science, Electrical Engineering or related fields, technical certifications with CompTIA, Microsoft, Cisco, etc., or equivalent work experience.
• Recent experience supporting live, television and streaming production environments.
• Experience supporting and deploying equipment in a production environment, including video router, production switchers, audio consoles, graphics and video playback systems, studio cameras, video & streaming encoders, and wireless audio systems.
• Must be willing to work evenings, overnights, weekends, holidays with little or/no notice depending on production schedules
• Strong customer service skills and professionalism.
• Strong written and verbal communication skills.

Desired Characteristics:

• Ability to provide clear, decisive feedback while being prepared to pivot or change course when appropriate.
• Demonstrate expertise with a broad range of technologies, including television production, transmission, wireless audio, intercom, and similar technologies, as well as automation/development and monitoring tools
• Demonstrate a dedication to building and maintaining a stable, high-performance technical environment.

Additional Requirements:

• Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.

Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].