Job Posting Title:
Associate Production EngineerReq ID:
10154338Job Description:
Job Summary
The Production Technologies team is responsible for day-to-day Enterprise Technology Services solutions. The team collaborates with production/broadcast teams and creative groups with the guidance from the manager to ensure the broadcast / media engineering workflows are up and functional, manage hardware of control rooms as well as end user devices and provide onsite support for Disney Global Network infrastructure.
The team supports the daily operations of media production, live shows, and broadcast/streaming delivery across multiple distribution channels. The team also gathers new system and network requirements, designs and documents implementation plans, and executes them to meet the evolving technology needs of the studio environment.
This position is critical in supporting on-air productions at Hollywood Park ESPN to ensure seamless operation and support of Disney’s enterprise technology solutions critical to production, broadcast, and creative workflows. This role provides dedicated technology support for knowledge workers and productions. This engineer will take guidance from a manager and senior engineers to provide daily broadcast operation support.
Responsibilities and Duties of the Role
Provides production/creative workplace support including incident resolutions, change hypercare for production/creative systems
Provides asset management, patch/upgrade management for production shared machine, software installations/troubleshooting and general Q&A across PC, Mac, Smartphones, Tablets, and Peripherals
Performs infrastructure management / maintenance tasks
Conference rooms support
Performs user administrations
Responds to system/network outages, malfunctions and related technical problems and conduct diagnostic testing, and participate or collaborate with other teams in identifying/resolving the problems
Organizes and executes office moves and asset reallocations
Performs OS imaging tasks and maintains standards for all platforms for studios
Performs preventative maintenance on all systems and equipment in order to ensure optimum performance
Application deployment / management including Creative Cloud
Event support
Printer support for Studios & Offices
On-Air afterhours/weekend support as scheduled*
Basic Qualifications
Previous experience working as Help Desk/Desktop Support
Experience with IT Service Management
General networking and infrastructure knowledge
Exceptional time management and organizational skills
Communication skills to interact with both stakeholders and team members
Strong attention to detail
Ability to multitask
Ability to work under pressure
Preferred Qualifications
CompTIA A+
Apple Certified Macintosh Technician (ACMT)
Cisco Certified Technician (CCT)
Endpoint management experience
Jamf experience
Application deployment/packaging
Required Education
Bachelor's degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience
Additional Information
*This team and this role support a 24/7 operation
Candidates must be able and willing to work a flexible schedule based on business needs, including:
Nights
Weekends
Holidays
Job Posting Segment:
Services and PlatformsJob Posting Primary Business:
Services and PlatformsPrimary Job Posting Category:
Systems EngineerEmployment Type:
Full timePrimary City, State, Region, Postal Code:
Los Angeles, CA, USAAlternate City, State, Region, Postal Code:
Date Posted:
2026-08-27Skills Required
- Previous experience working in help desk or desktop support
- Experience with IT Service Management
- General networking and infrastructure knowledge
- Exceptional time management and organizational skills
- Strong communication skills with stakeholders and team members
- Strong attention to detail
- Ability to multitask
- Ability to work under pressure
- Bachelor's degree in Computer Science, Information Systems, Software Engineering, Electrical Engineering, Electronics Engineering, or a comparable field, or equivalent work experience
- CompTIA A+ certification
- Apple Certified Macintosh Technician certification
- Cisco Certified Technician certification
- Endpoint management experience
- Jamf experience
- Application deployment and packaging experience
- Availability for flexible schedules including nights, weekends, and holidays
The Walt Disney Company Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Walt Disney Company and has not been reviewed or approved by The Walt Disney Company.
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Pay Growth & Progression — Recent union agreements raised wage floors for large groups of park cast members—e.g., Disneyland’s $24/hour minimum rising to $26 over the contract and Walt Disney World’s path from $18 toward about $20–$20.50 by 2026—signaling upward movement in hourly pay. These steps are described as meaningful improvements for many frontline roles.
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Healthcare Strength — Company materials outline medical, dental, and vision coverage for many full‑time roles, wellness resources, and (in Central Florida) access to Centers for Living Well clinics and pharmacy. References to mental‑health support and paid time off reinforce a strong core health offering.
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Wellbeing & Lifestyle Benefits — Complimentary theme‑park admission and discounts on hotels, dining, merchandise, and recreation are positioned as signature perks. Education support through Disney Aspire adds notable lifestyle value for eligible hourly employees.
The Walt Disney Company Insights
What We Do
The Walt Disney Company is a leading diversified international family entertainment and media enterprise that operates through segments including entertainment, sports, and experiences.
