We are seeking a highly technical and execution-oriented intern to help operationalize and digitize the ISV partner lifecycle for the Coupa App Marketplace.
This role goes beyond traditional operations — the intern will leverage AI tools (e.g., Claude Code) to build lightweight agents, dashboards, and workflow automations across three core areas: partner application, onboarding, and partner management.
You will act as a builder at the intersection of partnerships, operations, and AI, creating scalable systems that reduce manual work and improve visibility across the ecosystem.
What You'll Do:
- Build AI agents (using Claude Code or similar) to:
- Automate partner application intake, parsing, and qualification
- Summarize applications and generate evaluation insights
- Create a centralized funnel tracker (e.g., Airtable / Sheets / lightweight app)
- Develop dashboards to track partner progression and bottlenecks
- Improve speed and quality of partner evaluation workflows
- Map and digitize the current onboarding process (20+ deliverables, 6+ teams)
- Build workflow automation agents to:
- Track onboarding steps and dependencies
- Send reminders, status updates, and next actions
- Generate onboarding summaries for stakeholders
- Design a system of record for onboarding progress and accountability
- Reduce onboarding time through automation and process redesign
- Build AI-assisted tools to:
- Generate QBR summaries and performance insights
- Track partner KPIs (pipeline, revenue, activation)
- Support GTM planning and co-sell tracking
- Create dashboards for partner performance and demand management
- Support prioritization of partner initiatives based on data
- Design and implement lightweight internal tools (no heavy engineering required)
- Connect systems (CRM, spreadsheets, docs) into a unified workflow
- Prototype and deploy AI copilots for internal teams
- Continuously improve systems based on user feedback
AI-Driven Partner Application & Funnel Management
AI-Powered Partner Onboarding Automation
Partner Management, QBRs & GTM Support
Marketplace Ops Infrastructure (Build Layer)
What You Will Bring to Coupa:
- Strong problem-solving and builder mindset (bias toward action)
- Experience with or strong interest in:
- AI tools (Claude, ChatGPT, APIs, automation tools)
- No-code / low-code tools (Airtable, Notion, Zapier, Retool, etc.)
- Comfortable structuring messy processes into scalable systems
- Strong analytical skills and attention to detail
- Ability to work cross-functionally with technical and business teams
The estimated pay range for this role is $79,000 - $99,000
The starting salary for the successful candidate will be based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
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What the Team is Saying
Coupa Compensation & Benefits Highlights
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Healthcare Strength — Healthcare is described as comprehensive from day one for employees and dependents, including medical, dental, vision, mental‑health resources, and a no‑cost EAP. Additional options like FSAs and wellness initiatives are also cited.
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Leave & Time Off Breadth — Time off is positioned around Flexible Time Off, floating holidays, and 40 hours of paid Volunteer Time Off, supported by a virtual‑first work model. These programs are highlighted as core elements of work‑life balance.
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Parental & Family Support — Paid parental leave and a digital program for paths to parenthood (including adoption and surrogacy) are explicitly called out. Resources also extend to family medical leave and, in some locations, an onsite Mother’s Room.
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What We Do
Coupa is a global technology company that helps businesses run smarter by connecting all the ways they spend money — from procurement and expenses to payments and supply chain decisions — in one intelligent platform. In simple terms, Coupa gives organizations the visibility and control they need to make better financial choices, reduce waste, and drive real impact. It’s where technology meets purpose: helping companies manage their resources more responsibly while creating a positive ripple across their people, partners, and the planet.
Why Work With Us
At Coupa, we prioritize an inclusive and empathetic workplace where every voice is valued. Our teams are proactive and accountable, ensuring we collaborate effectively to achieve our goals. The foundation of our culture rests on our people; we believe in fostering an environment that encourages innovation and curiosity.
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