The Role
Own and progressively develop a SaaS product roadmap through customer, competitor, and market analysis. Define requirements, user stories, acceptance criteria, workflows, wireframes, validations, and edge cases. Collaborate with development and QA teams throughout delivery and product acceptance. Monitor growth metrics including activation, onboarding, conversion, adoption, engagement, retention, and failure rates. Investigate critical issues and convert recurring problems into roadmap improvements.
Summary Generated by Built In
Assistant Product Owner – SaaS & E-commerce
Integrations
Role Purpose
WebBee Global is looking for an Assistant Product Owner to take ownership of a SaaS product covering roadmap planning, competitor analysis, requirements, wireframing, delivery a nd product-growth metrics. The ideal candidate may come from a SaaS Business Analyst, Product Analyst, APM or Implementation/Integration Analyst background and should have strong structured thin king and product aptitude.
Role Purpose
WebBee Global is looking for an Assistant Product Owner to take ownership of a SaaS product covering roadmap planning, competitor analysis, requirements, wireframing, delivery a nd product-growth metrics. The ideal candidate may come from a SaaS Business Analyst, Product Analyst, APM or Implementation/Integration Analyst background and should have strong structured thin king and product aptitude.
Requirements
Key Responsibilities
Product Roadmap & Ownership
•Understand and progressively own the assigned product roadmap.
•Identify product gaps from customers, competitors, partners and internal teams.
•Prioritize improvements based on customer value, business impact and strategic importance.
•Differentiate individual customer requests from scalable product capabilities. Competitor Analysis
•Regularly analyze competitor features, workflows, pricing, positioning and UX.
•Maintain structured feature-gap analysis.
•Convert competitor observations into roadmap recommendations.
•Monitor developments across relevant e-commerce and integration ecosystems. Product Discovery & Requirements •Convert business problems into clear product requirements.
•Create user stories, acceptance criteria, business rules and edge cases.
•Challenge unclear requests before development starts.
•Break large requirements into development-ready functionality. UI / Wireframing
•Create low-fidelity wireframes and workflows.
•Simplify complex product settings and integration workflows.
•Define validations, messages, error states and expected behaviors. Delivery
•Work closely with Development and QA.
•Clarify requirements during implementation.
•Review delivered functionality against intended behavior.
•Participate in product acceptance before release. Product Growth Monitor and improve metrics such as:
•Activation
•Onboarding completion
•Trial-to-paid conversion
•Feature adoption
•Customer engagement
•Retention
•Error/failure rates Critical Issues
•Participate in critical customer/product issue investigation.
•Understand impact and expected vs actual behavior.
•Identify whether the issue reflects a defect, limitation or product gap.
•Ensure recurring issues feed back into the roadmap. Required Profile
•2- 4 years in SaaS Business Analysis, Product Analysis, APM, Implementation or similar. •Strong structured problem-solving. •Experience writing software requirements.
•Ability to create workflows and wireframes.
•Good stakeholder communication.
•Ability to work independently with Development and QA.
•Basic understanding of integrations and APIs. Deep technical expertise is not mandatory. Preferred Background •SaaS products •E-commerce •Amazon / Shopify / TikTok Shop / NetSuite
•ERP or marketplace integrations
•Implementation or integration products
Product Roadmap & Ownership
•Understand and progressively own the assigned product roadmap.
•Identify product gaps from customers, competitors, partners and internal teams.
•Prioritize improvements based on customer value, business impact and strategic importance.
•Differentiate individual customer requests from scalable product capabilities. Competitor Analysis
•Regularly analyze competitor features, workflows, pricing, positioning and UX.
•Maintain structured feature-gap analysis.
•Convert competitor observations into roadmap recommendations.
•Monitor developments across relevant e-commerce and integration ecosystems. Product Discovery & Requirements •Convert business problems into clear product requirements.
•Create user stories, acceptance criteria, business rules and edge cases.
•Challenge unclear requests before development starts.
•Break large requirements into development-ready functionality. UI / Wireframing
•Create low-fidelity wireframes and workflows.
•Simplify complex product settings and integration workflows.
•Define validations, messages, error states and expected behaviors. Delivery
•Work closely with Development and QA.
•Clarify requirements during implementation.
•Review delivered functionality against intended behavior.
•Participate in product acceptance before release. Product Growth Monitor and improve metrics such as:
•Activation
•Onboarding completion
•Trial-to-paid conversion
•Feature adoption
•Customer engagement
•Retention
•Error/failure rates Critical Issues
•Participate in critical customer/product issue investigation.
•Understand impact and expected vs actual behavior.
•Identify whether the issue reflects a defect, limitation or product gap.
•Ensure recurring issues feed back into the roadmap. Required Profile
•2- 4 years in SaaS Business Analysis, Product Analysis, APM, Implementation or similar. •Strong structured problem-solving. •Experience writing software requirements.
•Ability to create workflows and wireframes.
•Good stakeholder communication.
•Ability to work independently with Development and QA.
•Basic understanding of integrations and APIs. Deep technical expertise is not mandatory. Preferred Background •SaaS products •E-commerce •Amazon / Shopify / TikTok Shop / NetSuite
•ERP or marketplace integrations
•Implementation or integration products
Benefits
Skills Required
- 2–4 years of experience in SaaS business analysis, product analysis, APM, implementation, or a similar role
- Strong structured problem-solving skills
- Experience writing software requirements
- Ability to create workflows and wireframes
- Strong stakeholder communication skills
- Ability to work independently with Development and QA
- Basic understanding of integrations and APIs
- Experience with SaaS products
- Experience with e-commerce
- Experience with Amazon, Shopify, TikTok Shop, or NetSuite
- Experience with ERP or marketplace integrations
- Experience with implementation or integration products
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The Company
What We Do
WebBee Global is a SaaS-based e-commerce integration and ERP solutions provider. Its software connects online sales channels and marketplaces with fulfillment networks such as Amazon MCF and 3PLs, automating order management, inventory synchronization, fulfillment, and shipping updates. The company also supports NetSuite ERP integrations with major commerce platforms, helping B2B and B2C brands build connected, scalable, and efficient multichannel e-commerce operations.
