Associate Product Owner (Last Mile)

Posted 3 Days Ago
Be an Early Applicant
Vienna, AUT
Hybrid
Junior
eCommerce • Food • Retail • Software
The Role
Own a defined courier-service operational process from a product perspective. Gather site requirements, write user stories and acceptance criteria, prioritize the backlog, collaborate with developers in an agile environment, test and roll out features, track KPIs, and support site teams with SOPs and implementation. The role combines logistics operations, data analysis, process improvement, and product delivery, with approximately 20% travel to operational sites.
Summary Generated by Built In

At Rohlik, we own our end-to-end operations — from in-house technology and automated distribution centers to last-mile delivery. Delivering over 20,000 fresh and supermarket products same-day requires an operating model built on precision, cutting-edge automation, and data-driven decision-making.

As an Associate Product Owner in Last Mile (internal title: Process Manager), you’ll take ownership of a defined operational process in our courier services and be responsible for it from a product perspective: understanding how it works on the floor, deciding what to improve, writing clear requirements for developers, and making sure what ships actually works for the people using it. You’ll be supported by the Product Owner and Head of Product and grow your scope as you prove yourself.

What you’ll do
  • Own one operational process (courier systems) end to end from the product side

  • Depending on the project scope, you can spend time on the floor with site teams to understand pain points and gather requirements

  • Translate them into user stories with clear acceptance criteria, and keep the backlog prioritized

  • Work daily with developers in an agile team: define, refine, test, accept, and roll out

  • Track a small set of KPIs for your process and use data to decide what to fix next

  • Prepare simple SOPs and support site teams when new features go live

What we are looking for
  • 1–2 years in operations, logistics, e-commerce, or a product/analyst role

  • Real interest in how software changes physical operations

  • Comfort with data: Excel is a must, and SQL or BI is a plus

  • Clear written communication, enough to write a requirement a developer can build from

  • Some exposure to working with tech teams or agile ways of working

  • English B2+, and Czech or German is a plus if relevant to the sites

  • Willingness to travel to sites (20%)

Nice-to-haves:

  • Basic Lean knowledge (one line, not five tools), Jira or similar, warehouse automation exposure.

What’s in it for you

  • Fair & competitive pay - A strong fixed salary with transparent rules. No hidden bonus games, your contribution is valued clearly.

  • Daily meal support - You’ll receive €4/day in meal support for the company canteen to enjoy a warm lunch and keep your energy high.

  • Life-friendly flexibility - Hybrid work options (depending on role), trust-based collaboration, and paid vacation days above statutory minimums.

  • Grow with Gurkerl - We are scaling fast and you can grow with us just as quickly. Learn, own projects, and create real impact.

  • Recognition & culture - Your efforts matter. Celebrate colleagues and be recognized through Bonusly credits for outstanding teamwork.

  • Wellbeing & activity - Supportive working environment with opportunities for team events, challenges, and an office culture focused on wellbeing.

  • Xtra membership - Free Gurkerl Xtra membership and exclusive benefits.

  • Referral rewards - Help us hire great talent and enjoy rewards aligned with group referral policy.

  • Team spirit - A friendly, supportive team that acts quickly, helps each other, and celebrates together.

#LI-ML1 #Gurkerl

Skills Required

  • 1-2 years of experience in operations, logistics, e-commerce, or a product or analyst role
  • Interest in how software changes physical operations
  • Comfort with data and proficiency in Excel
  • Clear written communication and ability to write developer-ready requirements
  • Exposure to technology teams or agile ways of working
  • English proficiency at B2 or higher
  • Willingness to travel to sites approximately 20% of the time
  • Czech or German language skills
  • SQL or business intelligence experience
  • Basic Lean knowledge
  • Experience with Jira or similar tools
  • Warehouse automation experience
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The Company
HQ: Karlín
369 Employees
Year Founded: 2014

What We Do

Founded in 2014 in the Czech Republic, Rohlik Group is a leading European online grocery delivery service. Active in the Czech Republic (Rohlik.cz), Hungary (Kifli.hu), Austria (Gurkerl.at), Germany (Knuspr.de) and Romania (Sezamo.ro). The company is dynamic and growing rapidly, attaining annual revenues of EUR 750m and unicorn status in 2021. Deploying world-leading technology & logistics, Rohlik can deliver a huge range of quality products (17 000 SKUs+) within 60 minutes and within 15-minute same-day time windows. By owning its end-to-end operations, including having all technology in-house, customers are provided with a superior shopping experience including delivery of the freshest food from local farmers and artisans, as well as a broad supermarket selection and its own private label brands. To find out more about how our data-led tech company is bringing about a digital revolution whilst accelerating and redefining the retail food industry, go to https://www.rohlik.group/. If you’re keen to learn new skills, work in a supportive team, and help us craft a world-beating service, then check out the vacancies on https://career.rohlik.group/. Welcome to Rohlik Group.

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