At Commify, we're not just a company, we're a globally connected team of innovators who love what we do. As a CPaaS leader with 25 years of groundbreaking experience, we're the force behind over 5 billion customer interactions each year, enabling businesses worldwide to connect via advanced channels like SMS, RCS, and complex mobile journeys.
Our culture is our core strength. Operating across the UK, EMEA, the USA, and Australia, we've fostered a truly diverse and connected environment, earning a consistent 4 out of 5 culture score in our employee engagement surveys. You'll join a vibrant team where your diverse experience makes a daily global impact.
We need talented people to grow a global company where everyone feels proud to belong, have a purpose and do their best to directly shape the digital future.
About The Role:
We’re on the look out for a super talented Associate Product Marketing Manager who is is responsible for the commercial success and market positioning of our CPaaS channels, playing a crucial role in the successful launch and ongoing success of the Commify Platform. In this role, you will be joining the Product Marketing Channels team, having a primary focus on WhatsApp and potentially supporting other future channels.
The core purpose of this role is to drive growth by supporting Go-To-Market (GTM) execution, developing Ideal Customer Profiles (ICP), and conducting detailed market and competitor analysis. You will be responsible for creating high-impact collateral and enablement materials that translate technical functionality into clear value for both internal teams and external customers. Working across functions, you will contribute to pricing strategies and ensure all activities are strictly aligned with the Product Marketing Delivery Plan and broader Commify goals.
What You'll Bring:
- Experience in a product marketing or commercial role, ideally within CPaaS, SaaS, or a high-growth technology environment.
- The ability to support a varied workload, pivoting efficiently between the technical requirements of different communication channels.
- Experience working within a global business, tailoring strategies to suit different regional market maturities and customer behaviours.
- Exceptional written and verbal communication skills, with the ability to present ideas clearly to both technical and non-technical audiences.
- Strong and confident presentation skills with the ability to command an audience of diverse stakeholders.
- Exposure to a market-facing role (e.g. delivering presentations to customers and prospects, conducting competitor analysis and market research).
- A proven ability to produce accurate, concise and impactful materials tailored to specific target audiences.
- Proficient in productivity applications such as Microsoft Office, Project, or Basecamp.
- Comfortable using collaboration and CRM tools such as Slack and Salesforce.
- Familiar with marketing automation tools such as HubSpot and Google Analytics.
- ROI-tracking skills, able to prove what is/isn’t working.
- Strong interpersonal skills supporting the flow of information between Product, Sales, and Marketing departments to ensure everyone is aligned on the latest messaging.
What We Offer:
(Offering do vary by location but we can guarantee competitive employee benefits)
- Competitive salary of £36k– £41k per annum (depending on experience).
- Flexible hybrid working.
- Generous paid leave.
- Enhance family leave.
- Birthday day off.
- Mental Health Support through our Wellbeing partner, Calm.
- Wellbeing leave and a Mental Health First Aider program.
- Giving back days to help support causes close to your heart.
- Unlimited professional & personal learning.
- Total Rewards including retirement planning, healthcare and life assurance.
- And did we mention our epic team socials? We know how to celebrate in style!
Top Skills
What We Do
Most businesses are terrible at communicating with their customers. They either don't communicate enough, or use channels their customers don't like. But when they get it right, it can transform their customer experience and their financial performance. So, it's our mission to make business communication brilliant. Commify is Europe's leading supplier of Application-To-Person business messaging services. We help over 46,000 companies communicate brilliantly with their customers and staff; sending almost 5 billion messages a year through our portfolio of brands. Our messaging solutions encompass everything from SMS to mobile payments, accessed through web applications, APIs or bespoke integrations. All of our products and platforms are supported by a passionate and innovative international team, with in-house development and support. Headquartered in Nottingham (UK), we sell through a portfolio of brands, dependent on geography and customer segment. These include Esendex, TextAnywhere, Text Marketer, Skebby, Massenversand, SMSpubli, SMS Envoi, and Spryng and operate in the UK, Ireland, Italy, France, Spain, Germany, The Netherlands, Australia, New Zealand and The United States. Backed by ECI Partners, we continue to innovate and grow both existing and new markets to support more companies to transform their business communications.
