Aisera, Inc. in Palo Alto, CA is seeking Associate Product Manager(s) to oversee product development or monitor trends that indicate the need for new products and services.
Job responsibilities and duties include:
- Write product specifications for the engineering and data science teams.
- Collect feedback from customers and prospects to create a unified product backlog.
- Analyze the IT Operations, Cloud Operations, and Service Operations market to help clarify the company’s competitive position.
- Establish shared vision across the company by building consensus on priorities leading to product execution.
- Deliver product roadmaps for area of responsibility.
- Enable Customer Success teams with go-lives and continuous improvement.
- Work with marketing team on GTM product assets.
- Support sales and pre-sales in Sales cycles and closing deals.
This position does not supervise any personnel or participate in any management decisions, nor does this position plan, direct or coordinate the activities of any personnel.
Minimum requirements: Bachelor’s degree or higher in Business Administration, Global Finance, Computer Science, or any STEM (Science, Technology, Engineering or Mathematics) field of study and 1-year of experience in the job offered or in any related position(s) involving product management.
Qualified applicants must also have demonstrable proficiency, skill, experience, and knowledge with the following:
- Develop/launch products in one or more technologies: Artificial Intelligence (AI), Cloud, SaaS, RPA Enterprise Applications, Internal Help Desk
- Functional domains: Product Management, Engineering, UX/UI, Customer Support, Pre-Sales, Sales.
No Travel. No Telecommuting.
Additional Information:
- Job Site: 1121 San Antonio Road, Ste. C202, Palo Alto, CA 94303
- Salary: $133,682/year
- Send resumes to https://aisera.com/careers
- EOE/ Must be legally authorized to work in the United States without sponsorship
#LI-DNI
At Aisera, we strive to design equitable and explainable compensation programs. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.
Bay Area, CA
$133,682—$133,682 USD
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What We Do
Aisera is a leading provider of enterprise Generative AI apps and a platform that helps enterprises accelerate revenue growth, improve user productivity, lower costs, and create magical user experiences.
Our products - AiseraGPT, AI Copilot, AI Search, and Agent Assist - are built on our Generative AI Platform that serves as the fundamental building block for enterprise GenAI applications. Aisera leverages a TRAPS framework (Transparent, Responsible, Auditable, Privacy, and Secure) to meet stringent data governance requirements while adhering to the highest standards of Responsible AI.
Aisera products deliver human-like interactions with a multi-modal interface, providing contextually rich conversations that boost user productivity. With pre-trained, domain-specific LLMs grounded in customer data, our products offer higher accuracy, fewer hallucinations, and increased resolution rates. They address critical industry challenges, spanning a wide range of solutions, including AI-driven software engineering, code generation, content and knowledge creation, workflow automation, and natural language AI-powered analytics.
AiseraGPT automates knowledge retrieval and repetitive tasks, while AI Copilot serves as a personal companion for answering questions, analyzing data, and completing tasks. Agent Assist provides real-time assistance for agents, including case summarization, recommendations, and next best actions, through an embedded UI widget in SaaS applications like ServiceNow, Salesforce, Workday, and more. Aisera’s AI Search allows users to perform secure, private, and permissions-aware enterprise-wide searches using natural language, generating answers, summaries, and micro-actions to boost efficiency.
Aisera provides a Universal Bot with a unified interface to resolve user requests across all domains, including Engineering, HR, IT, Sales, Marketing, Customer Service, Life Sciences, Healthcare, Financial Services, and Retail. Aisera compliments these offers with action bots that are built-in with customizable AI Workflows through an Event and Visual Studio to take action and automate business processes.
Aisera technology is based on an Agentic and reasoning architecture that can perform intentless and intent-driven natural language requests across unstructured and structured databases, business apps, and systems of records. Users benefit from a default large context window, personalized responses, and summarizations.
