For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.
Position Location:
Remote – United States
Remote - Canada
Reports To:
Director of Product
What We're Looking For:
• 1-3+ years as a software/digital product manager, preferably at a SaaS or enterprise software company or 5+ years in restaurant operations, using/administrating technology inclusive of POS and Back Office
• Experience with geographically distributed teams building SaaS products, preferably in Eastern Europe
• Ability to embody PAR's values of speed, ownership, outcome focus, winning together and never settling
• Comfortable interacting with internal senior management as well as counterparts in customer organizations
• Enjoy being hands-on, collaborating directly with designers and engineers, and when necessary, getting involved in the weeds of building software products
• Ability to work US east coast hours while coordinating with Eastern Europe time zones
• Hands on experience with Agile development processes, especially SCRUM
• Excellent written and verbal communication coupled with strong interpersonal skills
• High degree of initiative and organizational skill with the ability to autonomously balance multiple projects of significant scope, in a fast-paced environment, across multiple software teams
• Ability to clearly communicate market problems, with context, to design and engineering team members
Additional skills:
• Demonstrated experience in fundamentals of restaurant operations including labor and COGs
• Excellent understanding of the fast moving, multi-dimensional restaurant technology landscape
• Subject matter expert/industry experience in hospitality, restaurant, Point of Sale and/or back office
• Extra bonus points for Data Central or PAR OPS back office experience
Unleash your potential: What you will be doing and owning:
• Product Strategy: Work with the broader product team to define product vision, strategy and roadmap aligned with business goals (participate in big room planning, etc.)
• Market Research: Conduct market and competitive analysis to identify trends, opportunities, and threats. Use insights to inform product development and positioning
• Requirements: Work with the product, customer, support and sales teams, along with other stakeholders, to translate market problems into solution requirements. Write well described features and stories with clear acceptance criteria
• Product Development: Partner with engineering and design teams for the timely delivery of high-quality market solutions
• Communication: Ensure product updates, timelines, and outcomes are communicated to stakeholders and executives. Manage cross-functional expectations, to foster alignment across the organization and for customers
• Outcome Analysis: Monitor user feedback and use data to drive continuous improvement and inform future product decisions
• Collaboration: Foster strong working relationships with cross-functional teams, including product, marketing, sales, and customer support, to ensure product success
• Backlog Management: Own product backlogs drafting, refining, and prioritizing user stories
• Agile Leadership: Actively participate in all Scrum related events as the Product Manager; leading refinements, removing impediments, and making real-time decisions
• Product Expertise: Understand and communicate product details as they are today and the vision for the future
• Prioritization: Effectively balance product value, urgency, opportunity, cost and risk in all product decisions
Interview Process:
Interview #1: Video Screen with Talent Acquisition Team
Interview #2: Video interview with the Hiring Manager (via MS Teams)
Interview #3: Video interview with the Team (via MS Teams)
Interview #4: Video interview with cross functional partners (via MS Teams)
PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact [email protected]. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.
Skills Required
- 1-3+ years as a software/digital product manager or 5+ years in restaurant operations using/administrating POS and Back Office technology
- Experience with geographically distributed teams building SaaS products
- Ability to work US East Coast hours while coordinating with Eastern Europe time zones
- Hands-on experience with Agile development processes, especially SCRUM
- Excellent written and verbal communication and strong interpersonal skills
- High degree of initiative and organizational skill; ability to balance multiple projects across software teams
- Comfortable interacting with internal senior management and customer counterparts
- Ability to clearly communicate market problems with context to design and engineering
- Subject matter expertise or industry experience in hospitality, restaurant, Point of Sale and/or back office
- Demonstrated experience in fundamentals of restaurant operations including labor and COGs
- Excellent understanding of the restaurant technology landscape
- Experience with Data Central or PAR OPS back office
- Ability to embody company values: speed, ownership, outcome focus, teamwork, continuous improvement
- Willingness to be hands-on and collaborate directly with designers and engineers
PAR Technology Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PAR Technology and has not been reviewed or approved by PAR Technology.
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Leave & Time Off Breadth — Policies highlight unlimited PTO for many roles, paid holidays and sick time, and generous parental and family leave. Time-off flexibility is emphasized alongside hybrid/remote options.
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Retirement Support — Offerings include a 401(k) with company matching and access to retirement-oriented savings programs. Financial benefits are presented as part of a comprehensive total rewards package.
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Wellbeing & Lifestyle Benefits — The benefits suite includes medical, dental, and vision coverage, mental health support through an EAP, wellness days, and fitness/wellness reimbursements. Additional perks such as stipends, snacks, and flexible work arrangements support day-to-day wellbeing.
PAR Technology Insights
What We Do
PAR is a leading global provider of software, systems, and service solutions to the restaurant and retail industries. Today, with 50+ years of experience and point of sale systems in nearly 100,000 restaurants and more than 110 countries, PAR is redefining the point of sale through cloud software and bringing technological innovation to all corners of the enterprise. PAR Technology Corporation's stock is traded on the New York Stock Exchange under the symbol PAR. For more information, visit www.partech.com. PAR Technology was founded in 1968 and its current CEO is Savneet Singh. Since its inception 55 years ago, PAR Technology has grown to 1500 employees.
Why Work With Us
At PAR, we believe we’ll win or lose through the culture we build. Our culture is built on 4 values: Speed, Ownership, Focus and Winning Together. For PAR to win, we need our customers, our employees, our suppliers, our shareholders, and our community to succeed. We believe by committing to these values in all our endeavors.
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