We Go Beyond:
At Beyond, we believe that everyone should “Be You!”. Beyond is a community that upholds a culture of understanding, acceptance, and respect. We believe a person’s individuality, traits, beliefs, and characteristics should be valued and embraced. Living by this ethos is essential to the success of our business. Our goal is to foster a more inclusive environment where every employee visibly demonstrates inclusive behaviors and respect for individuals.
Translate business goals and partner feedback into PRDs, user stories, and lightweight roadmaps.
Serve as product owner: maintain a prioritized product backlog; write user stories with ACs; uphold Definition of Ready/Done.
Run Agile ceremonies: lead/manage refinement, sprint planning, daily standups, reviews/demos, and retros; track velocity and remove blockers with Engineering.
Coordinate releases: manage feature flags, staged rollouts, partner communications, and change logs; ensure smooth handoffs to Support and Partner Success.
AI for partner workflows: scope LLM copilots for onboarding/policy Q&A, automated SKU checks (taxonomy/attribute validation), CV-based image/compliance review, and RPA-triggered remediation.
Design and optimize partner flows: onboarding and approvals, SKU submission, taxonomy/attribute validation, image/compliance checks, and catalog health.
Create in-product education: UX copy, tooltips, walkthroughs, help-center articles, and short guides to reduce errors and tickets.
Define success metrics (e.g., time-to-onboard, first-SKU time, error rates, submission pass-through, partner NPS, support deflection) and run experiments to improve them.
Build adoption/quality dashboards using GA4 and BigQuery; query data (SQL) to size opportunities, monitor SLA adherence, and measure impact.
Partner with Development, Design, Data, Merchandising, Compliance/Legal, and Partner Management; keep crisp documentation and clear decision logs.
Collaborate on platform integrations (APIs/EDI), role-based permissions, audit trails, and accessibility (WCAG) and localization best practices.
Job Requirements
Bachelor’s or Master’s in UX/HCI or Instructional/Process Design, combined with Computer Science (or closely related).
Portfolio/examples showing complex workflow simplification, clear UX writing, and instructional content that drives task success.
Proficiency with GA4 and BigQuery (and SQL) to analyze funnels, errors, and adoption.
Systems thinking, strong communication, and comfort turning qualitative feedback + quantitative data into actionable requirements.
Familiarity with Agile/Scrum, Jira, and writing precise acceptance criteria.
SQL is a plus
Exposure to engagement portals, supplier/channel programs, or partner ecosystems.
Understanding of API/EDI basics, automated workflows/RPA, and governance (audit logs, RBAC).
Experience with experimentation/feature flagging, Confluence/Notion documentation, and accessibility/localization patterns.
We’re a passionate group of collaborative problem solvers and creative innovators, working on cutting-edge technology. From building award-winning retail applications (with amazing AR functionality) to creating leading blockchain and machine learning technologies, each of us embodies a unique value and contributes a diverse perspective to the team.
What We Offer:401k (6% match)
Flexible Schedules
Tuition Reimbursement, Leadership Development Program, & Mentorship Program
Employee Resource Groups (LatinX, Black Employee Network, LGBTQIA+, Women’s Network, Women In Tech)
And More…
*Benefits vary based on position, tenure, location, and employee election
Physical Requirements:
This position requires you to sit, stand and perform general office functions. You may also be required to lift up to 25 pounds occasionally. Bending, stooping and reaching are also frequently required.
It is our policy to provide equal employment opportunity for all applicants and associates. This policy includes our commitment to ensure that all employment decisions are made without regard to race, color, religion, gender, national origin, disability, pregnancy, veteran status (including Vietnam era veterans), age, sexual orientation, gender identity, or any other non-job-related characteristic protected by law.
Back to Beyond Careers
Top Skills
What We Do
Beyond, Inc. (NYSE:BYON), based in Midvale, Utah, is an ecommerce expert with a singular focus: connecting consumers with products they love. Since its founding in 1999, Beyond has focused on developing technical expertise in asset-light online retailing and providing a simple and easy experience for consumers and supplier partners. Today, the Company operates a successful ecommerce platform offering furniture and home furnishings products in the United States and Canada.
In 2023, Beyond (formerly Overstock) acquired the Bed Bath & Beyond brand and associated intellectual property. Following the acquisition, the Company rebranded its ecommerce platform to Bed Bath & Beyond.
