Summary
As the Associate Product Manager for Location, you'll play a pivotal role within the Location product management process from research, product planning and build, through to launch and implementation of a diverse and highly sophisticated system, through prioritisation and formulation of strategic goals. You'll be working as part of a team and contributing into a wider programme, creating scalable API based services which will be used across M&S's selling channels and enterprise wide, critical to our technology transformation.
What you'll do
- Work collaboratively with the senior product manager across M&S, particularly with the wider product team, technology delivery, and engineering. Contribute into wider programme(s) roadmap, refining the product roadmap, communicating it to wider teams and partners on a periodic basis.
- Translate business goals, user needs and technology transformation into a forward looking product roadmap. Identify and champion new opportunities or resolving pain points for M&S colleagues and customers
- Responsible for the prioritisation of a backlog of work balancing requirements, optimising existing features, removing technical debt, and identifying quick wins vs pivotal initiatives.
- Support the business readiness for your features, collaborating closely with all parties (including 3rd party vendors) involved to clearly communicate what will be released.
- Track success metrics and support data analysis, customer feedback. Management of day-to-day questions, with the ability to troubleshoot issues.
Who you are
Ideally, experience with supporting the design and delivery of product strategies and roadmaps, through to product launch and optimisation. Ideally, ecommerce experience in building and launching various APIs, including API-based products and services.
Ability to independently analyse and resolve functional issues.
Strongly analytical, attention to detail and logical approach to problem solving.
Ability to document processes and design decisions communication clearly, and have experience translating technical terms into non technical.
Interested in understanding interactions between technology systems, key technology health metrics (i.e. uptime, SLOs) and their impact to the customers experience.
What’s in it for you?
Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
Here are just a few of the benefits that make working here even more rewarding:
20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
Competitive holiday allowance with the option to buy more
Discretionary bonus schemes linked to your performance and ours
Strong pension and life assurance to help plan for the future
Tailored induction and training to support your development from day one
Exclusive perks and savings through our M&S Choices portal
Market-leading family policies, including parental, adoption and neonatal leave
24/7 wellbeing support, including virtual GP access and mental health services
One paid volunteer day a year to support a cause that matters to you
Everyone’s welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
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Skills Required
- Experience with product strategies and roadmaps
- Ecommerce experience in building and launching various APIs
- Strong analytical skills
- Ability to document processes and communicate clearly
What We Do
At M&S, we're dedicated to being the most trusted retailer, prioritising quality and delivering value. Every day, we bring the magic of M&S to our customers, whenever, wherever and however they want to shop with us. For over a century, we've set the standard, doing the right thing and embracing innovation. Today, with over 65,000 colleagues serving 32 million customers globally, we're putting quality products at the heart of everything we do. Tomorrow holds boundless opportunities with us. We're pioneering digital innovation and shaping the future of retail where our values drive every action. We stay close to customers and colleagues, always curious and connected. Our decisions are bold, our actions ambitious. Transparency is paramount, with straightforward, honest communication. We're constantly innovating, always striving for the best. Our focus is on aiming higher and winning together, combined with wise financial decisions to secure our future. Join us at M&S to shape the future of retail.
