Associate Product Manager

Salary Range $108,000 - $140,000*

Job Description:

Who We Are:

Saks is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. 

On its website and app, Saks offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.
 

Role Summary:

In this role, the Product Manager will focus on optimizing the top of the funnel for the Saks and Saks Off Fifth websites and mobile apps. This team influences every aspect of a customer's decision to add a product to their cart, including how they arrive at the site, the content that inspires them, how they locate the product, and the information needed to make a purchase.
 

Key Qualifications:

• Proven Product Management Experience: 2+ years of Product Management experience steering products to success!

• Data Expertise: Everything you do is rooted in solid data analysis and informed decision-making. Expert in designing and presenting dynamic dashboards and visualizations that uncover insights and drive strategic decisions.Use data to pinpoint opportunities and tackle challenges head-on. 

• Cross Functional Collaboration: Experience working with architects, engineers, data analysts, and UX designers at every level—from leadership to more junior levels. Expert in fostering alignment and driving products to successful completion.

• Exceptional Communication Skills: Stellar verbal and written communicator who can influence and align teams.

• Detail-Oriented and Driven: Passionate about customer experience, ensuring every detail shines! Flourish in a high-energy environment where you manage multiple work streams and manage priorities. 

Preferred Qualifications:

• Bachelor’s or Master’s Degree

• Experience with product management tools (e.g., Jira) and analytics platforms (e.g., Google Analytics, Adoble, Tealium) is a plus.

• Knowledge of customer and product research methodologies

• Project management skills, coordinate with development teams to ensure that projects are completed on time and within scope.

• Technical fluency and ability to clearly communicate user and business benefits for various technologies; comfort communicating technology concepts, trade-offs and new opportunities with team members.

• Proven track record of delivering impactful products to a broad customer base in an agile environment.

• Able to self-serve data needs using the current infrastructure and seek additional data resources.

Role Description:

• Develop and analyze reports and dashboards to uncover insights and opportunities related to how customers decide to add items to their carts.

• Collaborate with internal stakeholders to identify pain points and opportunities to enhance the customer experience. This includes working with teams in tech, SEO, content management, growth, and merchandising.

• Perform market research and competitive analysis to grasp customer needs, industry trends, and emerging technologies. Leverage these insights to guide product decisions and drive innovation.

• Create roadmaps and strategies for optimizing the top of the funnel on websites and mobile apps.

• Define requirements for new features and projects to ensure successful development and launch by the development and QA teams.

• Define and track key performance indicators (KPIs) and ensure that products meet performance goals.

• Foster a data-driven culture within the team and the broader product organization.

Your Life and Career at Saks: 

• Be a part of an entrepreneurial team hyper focused on massive growth 

• Convenient and collaborative modern offices in Lower Manhattan with onsite perks

• Benefits package for all eligible full-time employees (including medical, vision and dental) 

• An amazing employee discount 

Thank you for your interest with Saks. We look forward to reviewing your application.

Saks provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Saks welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

*The above expected salary range may have some variability based upon factors including, but not limited to, a candidate’s overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.