About International Dairy Queen, Inc.International Dairy Queen, Inc. (IDQ), based in Minneapolis, Minnesota, is the parent company of American Dairy Queen Corporation and Dairy Queen Canada, Inc. Through its subsidiaries, IDQ develops, licenses, and services a system of more than 7,800 DQ restaurants in more than 20 countries. IDQ is a subsidiary of Berkshire Hathaway, Inc. For more information, visit DairyQueen.com.
Here at IDQ, we create extraordinary Fan experiences every day and we do this through our commitment to hiring and retaining only the best in class talent. We firmly believe that our employees are the catalyst to the success of the company where their initiative, strategic thinking, and entrepreneurial spirit are recognized and rewarded. We're looking for motivated, passionate and dedicated individuals with an inherent need and ambition to go after bigger challenges.
Working with the Product Development Director, the Associate Manager is responsible for brand-building new product design targeted at delighting Dairy Queen Fans.
The Associate Product Development Manager collaborates across functions and applies strong technical, analytical, and operational judgment to recommend practical, creative solutions. This role drives initiatives to completion, influences cross-functional project teams, and serves as a subject matter expert for assigned product development projects. The manager prioritizes and executes multiple concurrent tasks and projects, communicates with an engaging and credible interpersonal style, and understands key business drivers and metrics. The role also conducts product evaluations, troubleshooting, and cost-of-goods reduction testing to maintain cost efficiency, quality, and marketplace competitiveness.
Principal Accountabilities:
- Develop new products for Dairy Queen. Projects will be both creative and technical in nature and must be well-managed and completed in a timely, cost-effective manner. Must take initiative in applying technical knowledge and skill to recommend solutions for all product and procedural challenges.
- Collaborate with suppliers in the development of new ingredients and products. Along with the Director - Product Development, troubleshoot production challenges with vendors and recommend possible solutions. Approve the completion of ingredient and final product specifications. Alert management to issues relating to the approval of these specifications. Utilize project management skills to effectively manage projects.
- Perform objective evaluation procedures including analytical and sensory measurements. Recognize product and procedural problems and take initiative to recommend solutions to problems by applying technical knowledge and skill.
- Facilitate internal and external ideation and product exploration sessions. Transition new ideas into testable concepts for the brand.
- Develop and build relationships with suppliers and other industry experts. Identify restaurant industry resources and build ability enlist technical and analytical support outside of the immediate team.
- Actively collaborate with other developers to provide evaluation, assistance, troubleshooting where needed.
- Dig deep to analyze consumer and operator comments and market research on new products. Keep informed of new trends and developments in the food industry.
The US national base salary range for this position is $88,536-$108,457. This position is also eligible for a bonus. The base salary range displayed reflects the targeted hiring range for positions across all US locations. Individual pay is determined by job-related skills, work location and relevant education or experience.
Qualifications- Minimum of an undergraduate degree in food science, chemistry or related field 3-5 years of product development experience within a Food service company, QSR preferred.
- Demonstrated ability to collaborate effectively with colleagues.
- Effective communication and presentation skills are required. Must be able to influence cross-functionally with ease and confidence.
- Ability to multitask and manage multiple projects simultaneously, set priorities and project management plans to meet project objectives.
- Ability to develop and grow relationships.
- Must be a resourceful problem solver, bringing both logical and creative thinking to the decision-making process. Must be an engaged learner, bringing technical expertise from vendors and restaurant industry to help solve project related challenges.
- Must remain focused on the end customer experience, designing ingredients and processes that consistently deliver product quality.
- Must have working knowledge of Microsoft Word, Excel and Power Point, Outlook, Smartsheet, and Asana. FoodLogiQ knowledge a plus.
- Ability to work in a QA/Product Development lab and factory environments for extended periods of time.
- Ability to work occasionally on evenings and weekends, as necessary to meet project deadlines.
- Must have the ability to travel 10% throughout US, Canada, and Internationally.
All your information will be kept confidential according to EEO guidelines.
Benefits
Benefit eligible employees may receive a comprehensive benefits package that includes medical and dental coverage, 401K match, paid time off (including volunteer time as well as parental leave) and so much more! To learn more about our great benefit offerings, Click Here.
Work Environment
Most positions located out of our global headquarters in Bloomington, MN will work a hybrid work schedule where you will work 3 collaboration days a week. Additional in office time may be required to support team/project needs.
Inclusion & Belonging
We are committed to creating a culture of inclusion and belonging for all who touch DQ. We believe in and commit to fostering a community where employees bring their authentic selves to work, and where we recruit, engage, and retain employees, franchise owners, and suppliers based on qualifications and merit. We strive to maintain an environment where everyone feels welcome.
IDQ is an Equal Opportunity Employer, and we use E-Verify to confirm the identity and employment eligibility of all new team members. You must be authorized to work in the United States without the need for employer sponsorship.
Skills Required
- Undergraduate degree in food science, chemistry, or a related field
- 3-5 years of product development experience within a food service company
- Quick-service restaurant experience
- Ability to collaborate effectively with colleagues and cross-functional teams
- Effective communication and presentation skills
- Ability to influence cross-functionally with confidence
- Ability to multitask, prioritize, and manage multiple projects simultaneously
- Ability to develop and grow supplier and industry relationships
- Resourceful problem-solving skills combining logical and creative thinking
- Technical expertise and ability to learn from vendors and restaurant-industry resources
- Customer-focused approach to designing ingredients and processes that deliver consistent product quality
- Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, Smartsheet, and Asana
- FoodLogiQ knowledge
- Ability to work in QA, product development laboratory, and factory environments for extended periods
- Ability to work occasional evenings and weekends as needed to meet project deadlines
- Ability to travel 10% throughout the United States, Canada, and internationally
- Authorization to work in the United States without employer sponsorship
What We Do
Here at the DQ® system, we believe that HAPPY TASTES GOOD®. Our first location opened in Joliet, Illinois, 80 years ago. Since then we’ve grown to more than 7,000 DQ® locations in the U.S., Canada and 22 other countries. Our restaurants offer a variety of sweet treats and crave-worthy eats that hold a special place in the hearts and minds of fans of all ages, including our signature BLIZZARD® Treat. Guided by our vision to become the world’s favorite quick-service restaurant, we’re proud of the multinational company culture we’ve built while maintaining a small community feel. Our hardworking employees believe in our mission of creating positive memories for all who touch DQ. Headquartered in Minneapolis, Minnesota, with offices in Canada and Singapore, our corporate employees support our independent franchisees from our corporate offices and field locations around the world. Giving back Since 1984, the DQ system has raised more than $154 million to support Children’s Miracle Network Hospitals® in the U.S., and the Children’s Miracle Network Member Hospitals® in Canada. Every time fans and franchisees donate to these causes, every dollar stays in the community to support the local children’s hospital. Through our corporate giving initiative, DQ Cares, we provide employees time paid time off to volunteer in their communities. Careers If you believe in creating happy smiles, lasting memories and unforgettable moments, we want to hear from you. To learn more about DAIRY QUEEN® careers, visit dairyqueen.com/us-en/Company/Careers/. Franchise opportunities To become part of our sweet success and explore franchising opportunities, visit us at dairyqueenfranchising.com. Ownership The DQ brand, along with the ORANGE JULIUS® brand, is privately owned by Berkshire Hathaway Inc., a company owned by the legendary investor, Warren Buffet. Read our Social Media Community Guidelines: http://bit.ly/DQSocialCommunityGuidelines
