Our ideal candidate will be someone who enjoys a fast-paced, high performance team environment and has the drive and initiative to succeed. This position would be a perfect fit for someone who enjoys applying extensive analytics, business, and product defining skills to enhance or develop products and services. You should apply if you are a thought leader who is innovative, logical, and aware of current privacy/compliance laws and one who can participate and contribute to all facets of the product life cycle either independently or as part of a team.
What you’ll be doing:
Define requirements, write user stories, and contribute to product development.
Support Product Management and Engineering in prioritizing features and managing backlogs.
Analyze data, generate reports, and define key performance metrics.
Collaborate with developers to ensure clear requirements and seamless implementation.
Research and understand First Orion’s products, tools, and industry trends.
Identify and troubleshoot product issues, track bugs, and recommend improvements.
Contribute to continuous improvement initiatives based on customer and stakeholder feedback.
What you’ll need:
Bachelor’s degree in a quantitative or business-related field (Marketing, Business, Math, Computer Science) or 2+ years of relevant experience.
Experience defining product requirements and working with data.
Basic understanding of software development and structured data.
Strong analytical and communication skills.
Project management experience.
Proficiency in Microsoft Office Suite.
Bonus Points:
Experience with Agile and Scrum methodologies.
Familiarity with Atlassian tools (Jira, Confluence, Bitbucket).
Experience building business models and forecasting.
Telecom industry knowledge.
Company Benefits:
Balancing the work-life flow is key to health and happiness! That is why we offer one of the most competitive packages in our industry with open PTO, company paid holidays, Flex Fridays and flexible work arrangements. We strongly value the health and wellness of our teammates and through our state-of-the-art fitness center we’re helping our teammates reach their wellness goals while at work. Add on generous health and dental/vision options, retirement plans, learning and development programs, career path frameworks, tuition reimbursement, company options and bonus potential you have many ways to take advantage of a comprehensive benefits package that means the most to you!
Learn More About First Orion:
First Orion helps businesses generate more revenue, increase efficiency, and improve the customer experience by empowering them to brand their phone calls with their name, logo and reason for calling. We are the market leader in branded communications technology, and a trusted partner to Fortune 500 companies and the largest U.S. mobile carriers.
First Orion has been voted a Great Place to Work with top rankings in every category.
Learn more about what our employees have to say on our First Orion Glassdoor page and watch our People First Diversity Statement/Video.
First Orion Culture Cornerstones are at the core of everything we do here.
Disclosure:
First Orion is an Affirmative Action and Equal Opportunity Employer. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties, and responsibilities may change at any time with or without notice, based on the changing needs of our business.
This position is not eligible for employment-based immigration visa/status sponsorship. Employees are required to demonstrate proper work authorization as required by I-9 compliance.
First Orion is interested in every qualified candidate who is eligible to work in the United States. First Orion’s immigration sponsorship policy is applied in a nondiscriminatory fashion regardless of race, gender, ethnic origin, or any other classification protected by law.
What We Do
First Orion is a global provider of digital call experiences for the world's leading carriers, enterprises, and developers. The First Orion Communications Protection services provide scam, fraud, and spoof defense solutions to hundreds of millions of consumers. The company's Branded Calling solutions, INFORM® and ENGAGE®, allow businesses to customize their calls with a name, logo, and short message. Our solutions are STIR/SHAKEN-capable to deliver RCD and other technologies in the future. First Orion powers enhanced branded communication experiences for T-Mobile, Metro by T-Mobile, Boost Mobile, Sky, AT&T, along with Fortune 500 brands, PrivacyStar®, and other mobile apps. First established in 2008, First Orion is headquartered in North Little Rock, Arkansas, with offices in Seattle, London, Dubai, and Sao Paulo, and over 350 people employed globally. Make the connection at www.firstorion.com, @FirstOrionCorp, or the First Orion Blog.
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