Associate Processing Services Analyst

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

The Associate Processing Services Analyst is responsible for analyzing processing services, ensuring customer satisfaction, and supporting data processing activities. This role involves collaborating with various stakeholders, managing operations support, and maintaining high-quality standards.

Essential Job Responsibilities

• Analyze processing services and ensure customer satisfaction.

• Support data processing activities and operations support.

• Collaborate with various stakeholders to achieve organizational goals.

• Manage data analysis and problem resolution.

• Monitor and report on key performance indicators (KPIs).

• Ensure compliance with company policies and regulations.

Qualifications & Requirements

• Education: Bachelor's degree in Business Administration, Data Analysis, or a related field.

• Experience: 3+ years of experience in processing services analysis.

• Skills:

• Analytical Analysis

• Analytical Thinking

• Collaborative Problem Solving (CPS)

• Communication

• Critical Thinking

• Customer Relationship Management (CRM)

• Data Analysis

• Data Processing

• Deadline Management

• Detail-Oriented

• Operations Support

• Problem Resolution

• Teamwork

• Certifications: Certified Business Analysis Professional (CBAP)

• Physical Requirements: Ability to work in an office environment and perform tasks that may require sitting, standing, and using office equipment.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.