We are seeking a highly skilled Dynatrace Specialist to take ownership of the observability, performance monitoring, and diagnostics of large-scale Oracle Integration Cloud (OIC) ecosystem. You will be responsible for integrating Dynatrace with OIC, setting up end-to-end tracing, defining service-level objectives (SLOs), and utilizing AI-driven insights to proactively optimize integration performance. You will lead observability improvements, optimize monitoring coverage, and provide actionable insights to reduce key KPI’s MTTD/MTTI/MTTR across ecosystems.
Dynatrace SME Roles and Responsibilities:
Observability Implementation: Design and implement Dynatrace monitoring across a complex OIC environment, integrating REST/SOAP APIs, file-based interfaces, and scheduled orchestrations.
OIC-Dynatrace Integration: Leverage ActiveGates and specialized extensions to ingest OIC metrics, logs, and traces into Dynatrace.
End-to-End Tracing: Configure PurePath technology to trace transaction flows between Oracle Fusion Cloud, on-premises systems, and external applications via OIC.
Proactive Alerting & AI: Set up Davis AI-driven alerting and anomaly detection to detect performance bottlenecks or integration failures before they impact business users.
Dashboard Creation & Reporting: Create custom, high-level executive dashboards and detailed technical dashboards for OIC flow performance, lookup table latency, and error rates.
Root Cause Analysis (RCA): Perform deep dive analysis on failed OIC instances, analyzing HTTP status codes, payload data, and connection faults.
Operational Excellence: Perform monitoring compliance audits, optimizing monitoring configurations, and ensuring adherence to best practices for system reliability.
Collaboration: Act as a liaison between the OIC development teams and infrastructure teams to resolve recurring issues and ensure long-term fixes
Technical and Functional Skills:
Dynatrace Expertise: Proven experience with Dynatrace setup, ActiveGate management, Extensions 2.0, Smartscape, and Davis AI.
Oracle Integration Cloud (OIC): Strong understanding of OIC components: App Driven Orchestration, Scheduled, File-Based, REST/SOAP, and Adapter configurations.
API & Data Protocols: In-depth knowledge of REST, SOAP, JSON, XML, and XSLT.
Skills Required
- Proven experience with Dynatrace setup, ActiveGate management, Extensions 2.0, and Davis AI
- Strong understanding of Oracle Integration Cloud components
- In-depth knowledge of API and data protocols such as REST and SOAP
eClerx LLC Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about eClerx LLC and has not been reviewed or approved by eClerx LLC.
-
Healthcare Strength — Feedback suggests U.S. employees have access to medical, dental, and vision coverage, with HSA/FSA options and life insurance included. An Employee Assistance Program also appears in the public benefits profile supporting wellbeing.
-
Retirement Support — Feedback suggests a 401(k) is part of the U.S. package, with some mentions of an employer match. Retirement provision is consistently cited across company profiles and listings.
-
Leave & Time Off Breadth — Feedback suggests paid holidays, sick leave, and PTO are part of the offering, alongside parental leave. Parental leave is also highlighted in public benefits profiles.
eClerx LLC Insights
What We Do
eClerx provides business process management, automation and analytics services to a number of Fortune 2000 enterprises, including some of the world's leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is today traded on both the Bombay and National Stock Exchanges of India. The firm employs 16,000+ people across Australia, Canada, Germany, India, Italy, Netherlands, Philippines, Singapore, Thailand, UK, and the USA.
