Associate Process Manager

Posted Yesterday
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Mumbai, Maharashtra, IND
In-Office
Entry level
Analytics
The Role
The Associate Process Manager monitors HVAC and power systems, ensures optimal performance, handles real-time alerts, conducts troubleshooting, manages documentation, and assures compliance with industry standards.
Summary Generated by Built In

An Ideal candidate would be the one with HVAC + Power + Data Center/Telecom experienceKey Responsibilities:

✅ Power Systems Monitoring — Monitor UPS, generators, and electrical panels; track load, efficiency, and anomalies.
✅ HVAC Monitoring — Ensure optimal temperature/humidity; monitor CRACs, air handlers, and cooling units.
✅ Real-Time Alerts & Response — Set up alerts; respond immediately; perform diagnostics and escalate issues.
✅ Data Logging & Reporting — Maintain logs; prepare daily/weekly/monthly reports; document incidents.
✅ Troubleshooting — Diagnose root causes; coordinate with technicians/vendors for timely resolution.
✅ Preventive Maintenance — Track schedules; set alerts to avoid downtime.
✅ Compliance — Ensure systems meet industry standards; support audits and maintain documentation.


Requirements:

  • Strong troubleshooting, analytical, and documentation skills
  • Calm under pressure in high-availability environments
  • Excellent written and verbal communication skills in English

Top Skills

Data Center
Hvac
Power Systems
Telecom
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The Company
HQ: New York, NY
12,544 Employees
Year Founded: 2000

What We Do

eClerx provides business process management, automation and analytics services to a number of Fortune 2000 enterprises, including some of the world's leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is today traded on both the Bombay and National Stock Exchanges of India. The firm employs 16,000+ people across Australia, Canada, Germany, India, Italy, Netherlands, Philippines, Singapore, Thailand, UK, and the USA.

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