About the role
As Associate Principal Solution Architect, you own solution design for a significant portion of Dyson's Digital Commerce estate spanning D2C web, retail, and marketplace channels across 40+ global markets. Working closely with the Principal Solution Architect, you translate business and product requirements into scalable, secure, and maintainable architectures across Commerce, CRM, ERP, and omnichannel platforms.
You'll architect integration patterns across SAP Commerce, MuleSoft, S/4 HANA, Salesforce, and specialist platforms for payments, subscriptions, fraud, and identity always balancing innovation with governance, security, and operational resilience. This is a hands-on architecture role: you'll do the same class of work as Partner Solution Architects while building toward full ownership of a domain.
Collaboration is central to this role partnering with Product, Engineering, Delivery, and Business stakeholders across markets, mentoring Technical Architects, and contributing to Dyson's broader target-state architecture roadmap.
Key responsibilities:
• Design end-to-end omnichannel commerce solutions spanning D2C web (SAP Commerce Cloud, Magento 2), retail/in-store (POS), and marketplace channels.
• Define integration patterns API-first, event-driven, modular, cloud-native in partnership with the Integration Architecture team.
• Support Architecture in CRM touchpoints spanning Salesforce Service Cloud and SAP CRM, ensuring a single view of the customer across channels.
• Ensure architectural alignment with S/4 HANA for order-to-cash, inventory, and product/material master data flows.
• Support architecture for Payments, Subscription commerce, fraud prevention, marketplace, and CIAM/identity.
• Define and validate non-functional requirements: performance, scalability, security, resilience, and regulatory compliance (PCI-DSS, GDPR).
• Lead or contribute to discovery workshops, architecture review boards, and cross-market impact assessments.
• Produce architecture decision records, solution blueprints, and design documentation to a consistent, reusable standard.
• Mentor Technical Architects and senior engineers; lead design reviews within the Commerce Architecture pillar.
• Act as a key technical interface between Product, Engineering, Delivery, Platform teams, and Business stakeholders across 20+ markets.
• Contribute to technology evaluations, RFPs, and platform governance forums.
About you
• Experienced solution architect (8-10+ years) with a track record designing and delivering enterprise-scale commerce or omnichannel solutions.
• Deep hands-on expertise in SAP Commerce Cloud (CCv2); working knowledge of adjacent platforms (Adobe Commerce, Salesforce Commerce Cloud, Shopify Plus, Commercetools) a plus.
• Good to have CRM architecture experience, particularly Salesforce Service Cloud; awareness of SAP CX, MS Dynamics, or ServiceNow a plus.
• Solid understanding of ERP integration patterns (SAP S/4 HANA), PIM/PLM concepts, and omnichannel retail/POS systems.
• Skilled in integration architecture (MuleSoft/API-led connectivity, event-driven design) and CIAM/identity patterns (ForgeRock, Okta, OAuth2/SSO).
• Confident communicator and natural collaborator, able to bridge business and engineering audiences and present to senior stakeholders.
• Structured, pragmatic, decision-oriented, and governance-aware working style.
• Experience working in global matrix organisations, including governance of third-party systems integrators.
• Track record mentoring and developing Technical Architects and senior engineers.
• Relevant certifications preferred: SAP Commerce Cloud (Developer/Architect), Salesforce Architect track, AWS or GCP Solutions Architect, TOGAF.
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
Skills Required
- 8-10+ years experience designing and delivering enterprise-scale commerce or omnichannel solutions
- Deep hands-on expertise in SAP Commerce Cloud (CCv2)
- Working knowledge of Adobe Commerce (Magento), Salesforce Commerce Cloud, Shopify Plus, Commercetools
- CRM architecture experience, particularly Salesforce Service Cloud (awareness of SAP CX, MS Dynamics, ServiceNow a plus)
- Solid understanding of ERP integration patterns (SAP S/4 HANA), PIM/PLM concepts, and omnichannel retail/POS systems
- Skilled in integration architecture: MuleSoft/API-led connectivity and event-driven design
- Experience with CIAM/identity patterns (ForgeRock, Okta, OAuth2/SSO)
- Knowledge of non-functional requirements and regulatory compliance (performance, scalability, security, resilience, PCI-DSS, GDPR)
- Proven communicator and collaborator able to present to senior stakeholders
- Experience working in global matrix organisations and governing third-party systems integrators
- Track record mentoring and developing Technical Architects and senior engineers
- Relevant certifications (SAP Commerce Cloud Developer/Architect, Salesforce Architect track, AWS or GCP Solutions Architect, TOGAF)
Dyson Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Dyson and has not been reviewed or approved by Dyson.
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Healthcare Strength — Medical, dental, and vision offerings are broad, paired with company‑paid life and disability coverage, plus EAP, backup care, and wellness incentives. Employer‑funded healthcare dollars and premium‑discount or Lifestyle Spending Account options further enhance coverage value.
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Retirement Support — A 401(k) with a company match is consistently advertised on U.S. postings. This provides predictable retirement support across roles.
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Wellbeing & Lifestyle Benefits — Wellbeing programs, commuter benefits, and notable product discounts supplement core coverage. Wellness incentives and a Lifestyle Spending Account expand lifestyle support beyond medical plans.
Dyson Insights
What We Do
At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds. Dyson employs over 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education. Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world. The future doesn’t just happen, we look to make it happen, to achieve leaps through pioneering new ideas
