Associate Principal Account Solution Architect

Job Summary

The Red Hat Sales team is looking for an experienced Senior Solutions Architect to join us in Auckland, New Zealand. In this role, you will be responsible for the experience our telco customers have with Red Hat while creating possibilities, solving problems, and establishing working relationships. You'll discover and analyze the business and technical needs of our telco customers and collaborate between Sales and Technical Delivery teams to help our customers invest wisely in the best technical solutions that will give their business maximum flexibility and value. You will need to have a balance of technical expertise, knowledge of telco architectures and business, passion for open source, thorough understanding of business processes, and of the ability to identify and solve issues at the enterprise level. As an Associate Principal Solutions Architect, you'll also need to have great communication and people skills.

Primary responsibilities

• Develop strategic relationships with our customers to become a trusted adviser on Red Hat's offerings and solutions

• Provide presales technical support as a part of Red Hat's Sales team

• Own and be accountable for the technical sale and technical strategy within an account

• Support customer evaluations of our offerings, demos and technical proof of concepts

• Respond to customer and partner inquiries, including requests for proposal (RFPs) and requests for information (RFIs)

Required Skills

• 7+ years of experience working in the telco and IT industries

• 5+ years of experience working as a presales engineer, consultant, IT architect, or in an equivalent role supporting partners and enterprises

• Understanding of network virtualisation, VNF, CNF and how containers and virtualisation relate to software defined networking.

• Understanding of telco network architectures

• Ability to explain technical concepts to non-technical audience

• Familiarity with enterprise technology like cloud, AI, virtualization, containers, GitOps

• Ability to work well in a team environment and collaborate with others to provide our customers with the best solutions

• Experience working in technical sales and strategizing with C-level users regarding technology roadmaps

• Expertise in one or more of the offerings of the Red Hat portfolio

• Ability to handle multiple priorities and take ownership & initiative; ability to manage multiple large transactions with large telco organizations

• Willingness to travel, possibly up to 30%

• Red Hat Certified Solutions Architect (RHCA), Red Hat Certified Engineer (RHCE), industry or cloud certifications are a plus.

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.