Associate Platform Engineer

Who is Authenticx?

Authenticx is on a mission to help humans understand humans. Our software platform is the new standard for humanizing customer interaction data at scale. We do this by channeling our passion and talent into helping health care leaders listen to their conversational data in a way that delivers value to the enterprise.

What do we offer our team members?

• A culture based on our core values of Authenticity, Courage and Having Fun
• A collaborative environment that supports your personal and professional development
• Remote/virtual working flexibility
• Free health insurance options
• Comprehensive benefits - medical, vision, dental, life, and disability insurance
• HSA and FSA plans
• 401(K)
• Unlimited vacation time
• Generous paid holidays, sick leave, and parental leave
• Perks at Work membership for discounts on shopping, travel and much more

Position Summary 

This role is well-suited for an early-career engineer looking to grow technical depth while contributing to the Authenticx Platform and the services that power it. This will require working alongside experienced engineers, helping to ensure we deliver a high-quality and performant Platform that customers use to analyze conversational healthcare data at scale. 

Key Responsibilities 

• Develop, test, and maintain Platform APIs and backend services
• Collaborate with Product, Engineering, and Implementation teams to translate business requirements into reliable, maintainable code.
• Participate in code reviews, sprint ceremonies, and troubleshooting efforts for development and production systems.
• Document and maintain codebase standards, contributing to ongoing quality and reliability improvements. 

Key Metrics 

• Delivery of assigned feature work on time and within quality standards.
• Demonstrated growth in technical proficiency and cross-team collaboration.
• Consistent adherence to code review and documentation standards.
• Resolution of assigned defects and production issues within established SLAs. 

 Qualifications 

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent practical experience).
• 1-3 years of hands-on software engineering experience.
• Experience with C# or another backend language (e.g., Python, Node.js), gained through coursework, projects, or early professional experience.
• Understanding of RESTful API development and database management (PostgreSQL, MongoDB, etc.).
• Familiarity with cloud environments (Azure preferred) and CI/CD workflows. 

 How You Work 

• Self-Motivated: You take initiative, manage your work proactively, and are driven to deliver impactful, high-quality software.
• Curious and Coachable: You seek feedback, ask questions, and thrive in a learning culture.
• Collaborative: You communicate clearly and partner well with peers across disciplines.
• Reliable: You follow through on commitments and contribute to system stability.
• Detail-Oriented: You care about accuracy, maintainability, and performance.
• Mission-Driven: You connect your technical work to the Authenticx mission — helping humans understand humans. 

 Work Environment 

• Remote/virtual position based in the U.S.
• Occasional travel to Indianapolis may be required.
• For local team members, optional in-person participation for planning meetings and collaboration sessions.  

Additional Information 

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Employees will follow any other instructions and perform other related duties, as assigned by their manager. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.