Associate Platform Engineer

Join our Global Enterprise Technology Services team!

Collaborating with our Engineering Scrum Master to contribute to maintaining and improving platforms and systems.

Responsibilities:

• Coding with nodejs or javascript.

• Scripting with languages such as PowerShell or Python.

• Experience with monitoring tools: New Relic, Dynatrace, CA APM, PRTG.

• Experience with AI Operations tooling such as Moogsoft.

• Data driven and passionate about using data to advance our effectiveness and enable superb customer experiences.

• You must be dedicated and able to work independently with a growth mindset.

• A focus for creating excellent customer experiences.

• Confidence to challenge and ask questions with technical partners/vendors to inspire solutions.

• Caring for your fellow team mates to collaborates together.

Skills and Experience:

• 3 years+ of experience as a software developer (Full Stack Developer)

• Experience with node.js or javascript, Powershell, Python and SQL.

• Degree or equivalent experience in Computer Science Engineering

• Innovation, creativity and curiosity.

• Clear, concise, tactful communication skills.

Nice to Haves:

• Experience using Jenkins, GIT, automation tools

• Experience with Devo, Azure, PCF, Docker, Kubernetes

• Experience mentoring and leading by example

• Understanding of Reliability Engineering and the benefits of it

• A sense of humor because we want to enjoy doing our very serious, strategic work

• Vendor management skills

• Adapt to change and overcome barriers.

• An understanding of the Financial Services or Insurance Industry and/or Large Enterprise knowledge

• Any ITIL™ Foundations or Practitioner level certifications (especially Support Operations)

What can we offer? 

• A competitive salary and benefits packages. 

• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills. 

• A focus on growing your career path with us. 

• Flexible work policies and strong work-life balance. 

• Professional development and leadership opportunities. 

 
Our commitment : 

Values-first culture 
We lead with our Values every day and bring them to life together. 

Boundless opportunity 
We create opportunities to learn and grow at every stage of your career. 

Continuous innovation 
We invite you to help redefine the future of financial services. 

Delivering the promise of Diversity, Equity and Inclusion 
We foster an inclusive workplace where everyone thrives. 

Championing Corporate Citizenship 
We build a business that benefits all stakeholders and has a positive social and environmental impact. 

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.