As Lalamove continues its rapid expansion, we are looking for an outgoing, energetic, and detail-oriented People Operations Associate to join our functional office in Hong Kong.
Our mission is to make a real impact on the business and deliver exceptional employee experience. Reporting to the People Operation Lead, you will manage a wide array of People Operations initiatives, driving operational excellence across the entire employee lifecycle.
What we seek:
- HR Operations & Data Integrity: Maintain and update all HR systems, records, user guides, and internal policies with high accuracy.
- Employee Lifecycle Management: Lead seamless onboarding and offboarding processes in collaboration with the People Partnering team, ensuring a positive, inclusive, and consistent experience.
- HR Documentation: Draft and issue employment-related letters (e.g., confirmations, promotions, salary adjustments, visa applications, and bank letters).
- HR Tech & Systems: Support the rollout and optimization of HRIS features, including ongoing vendor coordination. (Experience with HRIS or ATS platforms is a big plus!)
- Management reporting: compile monthly People metrics and key People highlights for management reporting with objective to highlight key insights for business planning and alignment
- Culture & Engagement: Create presentations for HR initiatives, culture programs, and L&D workshops. Help organize company events, team-building activities, and annual celebrations.
- Expatriate & Relocation Support: Assist incoming expat team members with relocation needs, housing support, and visa administration.
What you’ll need:
- Experience: 2-4 years of relevant experience is preferred
- Education: Bachelor’s degree in Business Administration, Human Resources Management, or a related discipline from a top-tier university.
- Mindset & Drive: A strong desire to build a career in HR, with an adaptable, proactive, and independent working style.
- Attention to Detail & Discretion: Proven ability to handle confidential and sensitive information with absolute care, grace, and accuracy.
- Project & Time Management: Strong organizational skills with a track record of prioritizing tasks and meeting tight deadlines.
- Interpersonal & Cultural Fit: Excellent communication skills with the ability to collaborate effectively across diverse personalities and nationalities.
- Tech Savvy: Advanced skills in a variety of mainstream productivity tools (Google workplace, Lark, Microsoft 365). Familiarity with HR software is an advantage.
- Language Proficiency: Excellent written and spoken English is required (interviews will be conducted in English).
Skills Required
- 2-4 years of relevant HR or People Operations experience
- Bachelor's degree in Business Administration, Human Resources Management, or related discipline
- Excellent written and spoken English (interviews in English)
- Advanced skills with productivity tools (Google Workplace, Lark, Microsoft 365)
- Familiarity with HRIS or ATS platforms
- Strong attention to detail and ability to handle confidential information
- Strong organizational, project and time management skills
- Excellent interpersonal and cross-cultural communication skills
Lalamove Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lalamove and has not been reviewed or approved by Lalamove.
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Strong & Reliable Incentives — Incentive programs such as missions, bonuses, and vehicle‑sticker promotions are highlighted as ways to boost driver earnings, with occasional commission reductions further enhancing take‑home. These extras can make the platform appealing for supplemental income and busy periods.
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Healthcare Strength — Corporate roles in some markets describe access to employer‑provided medical and dental coverage. This indicates a conventional health benefits baseline for office staff.
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Leave & Time Off Breadth — Office locations reference paid holidays, sick leave, and some work‑from‑home flexibility. This points to standard time‑off provisions for corporate employees in select markets.
Lalamove Insights
What We Do
Established in December 2013, Lalamove was created to make on-demand and same-day delivery possible for everyone at the touch of a button. Today, Lalamove operates in over 20 markets across Asia, Latin America, and the United States connecting over 7 million customers with a pool of over 700,000 driver partners. Our driver partners operate a vast array of vehicles to suit each market including lorries, trucks, vans and cars for deliveries of almost anything of any size. Fleets of two-wheel vehicles are also available for courier services providing fast and low-cost delivery solutions. Through dedicated mobile and web apps, Lalamove seamlessly connects users and drivers around the world to move things that matter.
