Associate, People Operations & Systems

Posted 2 Days Ago
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Santa Monica, CA, USA
Hybrid
75K-85K Annually
Mid level
eCommerce • Fashion • Retail • Social Impact • Design
Our mission is to celebrate, empower and serve those who serve others.
The Role
Administer and maintain HR systems (ADP, NAVEX, Culture Amp, Workvivo), ensure employee data integrity, support benefits and compliance operations, coordinate integrations and vendor feeds, create SOPs, and drive process improvements to deliver a seamless employee experience.
Summary Generated by Built In

FIGS is seeking a Associate, People Operations & Systems to support the administration of People systems, benefits operations, compliance programs, and employee experience platforms. This role serves as a key member of the People Team, helping ensure employee data integrity, operational excellence, compliance readiness, and a seamless employee experience.

The ideal candidate is highly organized, detail-oriented, systems-minded, and passionate about building scalable People processes.

What You'll DoPeople Systems Administration
  • Serve as primary administrator for ADP and related people systems.
  • Maintain employee data integrity, workflows, system configurations, permissions, and reporting.
  • Assist with system configurations, workflows, permissions, and reporting.
  • Coordinate vendor file feeds and system integrations.
  • Support testing and implementation of system enhancements and new functionality.
  • Identify opportunities for new system integrations with ADP with a focus on driving operational efficiencies across FIGS.
  • Maintain system documentation and process guides.
  • Serve as administrator for NAVEX and related compliance platforms.
  • Partner with stakeholders to identify automation opportunities and process improvements.
Employee Experience Platforms
  • Serve as system administrator for Culture Amp and Workvivo.
  • Maintain platform configuration, permissions, workflows, integrations, and ongoing maintenance.
  • Coordinate survey setup, testing, participant management, and reporting distribution.
  • Maintain Workvivo audience structures, user access, and platform governance.
  • Create and maintain SOPs and administrator documentation for People platforms.
Compliance Operations
  • Maintain the People Compliance Calendar and track key deadlines.
  • Coordinate harassment prevention training assignments and reporting.
  • Coordinate administration of SB553 Workplace Violence Prevention Program requirements.
  • Assist with EEO-1 and DFEH reporting and supporting data audits.
  • In partnership with WTW, coordinate annual benefits notices, including CHIPRA, Medicare Part D, HIPAA, and WHCRA communications.
  • Assist Workplace team with administration of OSHA compliance requirements across all sites.
  • Support ACA reporting activities, Form 5500 preparation, and 401(k) audit requests.
  • Maintain compliance documentation and audit files.
Qualifications
  • 3+ years of experience in People Operations, HRIS, HR Operations, Benefits Administration, or a related field.
  • Experience administering ADP, Workday, UKG, or similar HR systems.
  • Experience with Culture Amp, Workvivo, NAVEX, or similar employee experience and compliance platforms preferred.
  • Strong understanding of HR compliance requirements across multiple states
  • Strong understanding and execution of HR operational processes.
  • Experience supporting benefits administration and vendor management.
  • Strong project management and process improvement skills.
  • Advanced Excel and reporting capabilities.
  • Exceptional attention to detail and organizational skills.
  • Ability to manage multiple priorities and stakeholders in a fast-paced environment.

FIGS Compensation and Benefits

Pay Range

  • At FIGS, your base salary is one part of your total compensation package. This role's base salary range is between $75,000 and $85,000. Actual base salary is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience. 

Additional Compensation and Benefits 

  • FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan  
  • Other compensation and benefits offered include: 
    • Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass. 100% FIGS-sponsored life insurance and disability insurance  
    • Amazing 401(k) program, with a company match up to the first 6% of your contribution
    • Generous paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation
    • Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers
    • FIGS sponsored Uber Eats voucher for in-office weeks
    • Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide
    • Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more…

*Benefits eligibility is determined by hour requirements and length of service 


A little bit about us…

FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers. Through these customer relationships, FIGS has built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry’s category-defining healthcare apparel and lifestyle brand.

Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale. Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world. 

FIGS considers all Qualified Applicants, including those with Criminal Histories (e.g., arrests or conviction records), for Employment in accordance with applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

For information about how we process information in connection with your application, view our Employee & Applicant Privacy Policy linked in the footer below.

Skills Required

  • 3+ years experience in People Operations, HRIS, HR Operations, Benefits Administration, or related field.
  • Experience administering ADP, Workday, UKG, or similar HR systems.
  • Experience with Culture Amp, Workvivo, NAVEX, or similar employee experience and compliance platforms.
  • Strong understanding of HR compliance requirements across multiple states.
  • Strong understanding and execution of HR operational processes.
  • Experience supporting benefits administration and vendor management.
  • Strong project management and process improvement skills.
  • Advanced Excel and reporting capabilities.
  • Exceptional attention to detail and organizational skills.
  • Ability to manage multiple priorities and stakeholders in a fast-paced environment.
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The Company
HQ: Singapore
340 Employees
Year Founded: 2013

What We Do

FIGS is dedicated to improving the lives of healthcare professionals by creating innovative, comfortable and functional medical apparel. We are committed to helping this growing, global community of professionals, whom we refer to as Awesome Humans, look, feel and perform at their best - 24/7, 365 days a year. FIGS is the first digitally native, direct-to-consumer company in the industry and has revolutionized the scrubs market. Giving back is ingrained into everything we do. Through our Threads for Threads initiative, we’ve donated hundreds of thousands of scrubs to healthcare providers in need around the world as well as contributed financially to healthcare providers and the organizations that serve them.

Why Work With Us

We are a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. Our team is filled with dreamers, do-ers and team players who integrate innovation, positivity and purpose into everything we do.

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