Associate, People Experience & Operations

Posted 5 Days Ago
Be an Early Applicant
Toronto, ON, CAN
In-Office
62K-92K Annually
Junior
Fintech • Payments • Financial Services
The Role
Provides first-line HR operational support to employees, leaders, and HR partners. Processes employee movements and HR transactions in Workday, maintains data integrity, supports audits, reporting, annual HR programs, and process improvements. Promotes self-service tools, resolves data-quality issues, manages HR inquiries, and collaborates with HR teams on initiatives and enhancements.
Summary Generated by Built In

Choose a workplace that empowers your impact. 

Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and experience. A place where you can personalize your employee journey to be — and deliver — your best.  

We are a purpose-driven, dynamic and sustainable pension plan. An industry leading global investor with teams in Toronto to London, New York, Singapore, Sydney and other major cities across North America and Europe. We embody the values of our 665,000 members, placing their best interests at the heart of everything we do.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

Don’t just work anywhere — come build tomorrow together with us.

Know someone at OMERS or Oxford Properties? Great! If you're referred, have them submit your name through Workday first. Then, watch for a unique link in your email to apply.


The Associate, People Experience & Operations is responsible for providing timely and accurate support to employees, leaders, and HR partners across a broad range of HR inquiries, transactions, and processes. The role serves as a first point of contact for operational support, maintains employee data integrity, supports audits and reporting activities, contributes to process improvements and supports the delivery of key HR initiatives and annual programs.

You will be responsible for:

  • Provide timely and accurate support to employees, leaders and HR partners on general HR inquiries, policies, processes and Workday transactions.​
  • Process employee movements and transactions in Workday, including promotions, transfers,  leaves, organizational changes, terminations, and other employee related changes.
  • Promote and support employee and leader adoption of Workday self-service functionality and other digital tools.  ​
  • Maintain accurate employee data in Workday to support data integrity, operational processes, reporting, and decision making.  
  • Participate in audit activities and assist with identifying and resolving data quality issues.
  • Supports annual operating programs and cyclical activities, including promotions, compensation related changes, reporting, and governance processes.
  • Assist with reporting and data requests, as required.
  • Contribute ideas and recommendations for process improvements that will enhance the employee experience and streamline processes. ​
  • Collaborate with broader HR teams and provide support in the delivery of shared initiatives, projects and process enhancements.  ​

Required Skills & Experience:

  • 1-3 years of experience in HR, employee services, or operational support.  
  • Strong attention to detail, data accuracy, and organizational skills.  
  • Excellent verbal and written communication skills​.
  • Strong relationship-building and stakeholder management skills. ​
  • Effective problem-solving​, analytical and organizational skills.
  • Ability to manage multiple priorities in a fast-paced environment.

Preferred Skills & Experience :

  • Post-secondary education in Human Resources, Business Administration, or a related field.
  • Experience with HR systems; Workday experience is an asset.

  

This posting is for an existing vacancy.
The expected salary range for this position is $62,000.00 - $92,000.00 per year.

You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans – details on these elements of compensation are included within OMERS & Oxford offer letters.


As one of Canada’s largest defined benefit pension plans, our people-first culture is at its best when our workforce reflects the communities where we live and work — and the members we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.


Artificial intelligence (AI) tools are used to support certain stages of the OMERS recruitment process. While AI assists us in our process, human judgment and decision-making remain central to our candidate experience.

Skills Required

  • 1-3 years of experience in HR, employee services, or operational support
  • Strong attention to detail, data accuracy, and organizational skills
  • Excellent verbal and written communication skills
  • Strong relationship-building and stakeholder management skills
  • Effective problem-solving, analytical, and organizational skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Post-secondary education in Human Resources, Business Administration, or a related field
  • Experience with HR systems; Workday experience is an asset

OMERS Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OMERS and has not been reviewed or approved by OMERS.

  • Retirement Support Retirement benefits are positioned as a standout part of total rewards, anchored by a defined benefit pension that provides predictable lifetime income and includes survivor, disability, bridge, and inflation-protection features. The plan is often treated as materially more valuable than typical RRSP matching, despite requiring employee contributions.
  • Fair & Transparent Compensation Compensation is frequently characterized as fair or well-paid in certain roles, and the overall package is sometimes framed as “excellent compensation” when pay and benefits are considered together. Pay competitiveness appears strongest in investment-focused groups and in higher-cost markets.
  • Wellbeing & Lifestyle Benefits Non-pension benefits are described as strong in areas like wellness and mental health support, alongside lifestyle allowances and paid-time-off features. These elements add perceived value beyond base salary and bonus.

OMERS Insights

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The Company
HQ: Toronto
1,560 Employees
Year Founded: 1962

What We Do

Founded in 1962, OMERS is one of Canada’s largest defined benefit pension plans, with $133.6 CAD billion in net assets as of June 30, 2024. With employees in our offices in Toronto, London, New York, Amsterdam, Luxembourg, Singapore, Sydney and other major cities across North America and Europe, OMERS invests and administers pensions for over half a million active, deferred and retired employees of 1,000 municipalities, school boards, libraries, police and fire departments, and other local agencies in communities across Ontario

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