Duties
● Maintain base of payroll clients and provide exceptional customer service to them via phone and email
● Interact with clients to obtain payroll data and accurately enter data for
processing
● Meet deadlines and respond quickly to inquiries, even during times of high volume
● Learn and maintain a working knowledge of Payroll Software and other products. ● Assist clients with reports, problems, or other issues
● Reach out to clients regarding new products and services
● Develop relationships with other departments to ensure a positive customer experience
Job Requirements
● High school diploma or equivalent
● At least 1 year of work experience, preferably in customer-facing role
● Reliable, responsible, detail-oriented, and professional
● Excellent communication skills, especially via email and phone
● Team-oriented, adaptable, flexible, collaborative, able to resolve conflicts
● Proactive problem solver and critical thinker
● Proficient in Google Suite
● Accurate and fast data entry and typing skills
● Ability to multitask
Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.
Top Skills
What We Do
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 16,000 entrepreneurial colleagues in 21 countries and has grown from $38 million to $4 billion in revenue in just over ten years.
Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Additionally, Acrisure is committed to making an impact in our communities by giving back, as seen by our partnerships with Helen Devos Children’s Hospital and UPMC Children's Hospital.
Discover more at www.Acrisure.com.
