If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!
Purpose
The Associate Payroll Administrator has a basic understanding of payroll practices and HR policies, while supporting the overall operations of the payroll department with payroll functions in alignment with established corporate and internal operating policies and procedures. The Associate Payroll Administrator will perform standard administrative tasks, including answering phones, preparing reports, maintaining records, and tracking information per established practices.
Duties
- 25% - Assist with payroll processing tasks each semi-monthly pay cycle and ensure deadlines are met, coordinating with internal departments to ensure timely resolution of outstanding issues.
- 25% - Manage payroll processes, including but not limited to verifying system prorations, retro pay calculations for mid-period new hires, terminations, promotions, demotions and leave of absence.
- 25% - Provide excellent customer service when responding to employee questions regarding payroll issues and serve as first level support; research and troubleshoot inquiries.
- 10% - Expectation to be cross-trained on all payroll operational tasks critical to payroll settlement.
- 5% - Initial review and logging of incoming information requests, such as garnishment documents for child support, tax levies, creditor levies, wage and employment verification inquiries, etc.
- 5% - Assist in the maintenance of the documentation flow for payroll updates/changes and audit procedures as needed to ensure up to date.
- 5% - Complete special projects and other duties as assigned.
Requirements
- High School Graduate.
- 0 to 2 years work experience in Payroll.
- General knowledge of the payroll function including preparation, balancing, and internal controls.
- Excellent organizational skills and attention to detail.
- Strong analytical and problem-solving skills.
- Entry level Excel experience.
- Proficient with Microsoft Office Suite or related software.
- Ability to produce clear and concise written analysis to stakeholders.
- Proactive, confident self-starter with the ability to adapt quickly to shifting priorities.
- Ability to work in a fast-paced environment.
- Maintain employee confidence and protect payroll operations by keeping information confidential.
- Experience in Workday a plus.
Job Environment
Office setting with physical proximity to other employees, and some opportunity for work-from-home. Some background noise from other employees, copy machine, and telephone.
Physical Demands
Must be able to comprehend and carry out job demands.
Job requires a substantial amount of sitting.
Telephone and computer for prolonged periods.
Sitting for prolonged periods.
SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.
Disclaimer
State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.
Skills Required
- High School Graduate
- 0 to 2 years work experience in Payroll
- General knowledge of payroll preparation, balancing, and internal controls
- Excellent organizational skills and attention to detail
- Strong analytical and problem-solving skills
- Entry level Excel experience
- Proficient with Microsoft Office Suite or related software
- Ability to produce clear and concise written analysis to stakeholders
- Proactive, confident self-starter who adapts quickly to shifting priorities
- Ability to work in a fast-paced environment
- Maintain employee confidence and keep payroll information confidential
- Experience in Workday
SECU Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SECU and has not been reviewed or approved by SECU.
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Retirement Support — Immediate 100% vesting and a 200% employer match on employee 401(k) contributions from 1–5% of pay (up to a 10% employer match) stand out. This level of support is described as unusually rich among financial‑services employers.
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Leave & Time Off Breadth — 11 paid holidays plus 16 floating‑holiday hours, paid parental and caregiver leave, bereavement and volunteer time, and PTO that can reach 32 days per year with carryover up to 280 hours. These provisions provide predictable time off and flexibility across life events.
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Healthcare Strength — Medical (PPO or HDHP) with HSA/FSA options, dental including a minor‑child orthodontia option, and vision are available for employees and eligible dependents. Employer‑paid basic life/AD&D and short‑term disability, with subsidized long‑term disability, add robust income protection.
SECU Insights
What We Do
Even though we're North Carolina's largest credit union, we're still just "people helping people." We currently serve over 2.6 million members through more than 270 branch offices - and growing! Members have 24/7 access to account services from over 1,100 ATMs, as well as via phone, our website, and the SECU Mobile App. Since 1937, we've provided financial services to employees of the State of North Carolina, public boards of education, and employees of associations formed for the benefit of State employees, as well as their immediate family members. We are the trusted provider of financial services for millions of members. And, according to Forbes Magazine, we're the best credit union in North Carolina. State Employees' Credit Union (SECU) is an Equal Housing Opportunity lender and federally insured by NCUA. SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.
