Associate Payments Support Analyst

Posted 4 Days Ago
Be an Early Applicant
6 Locations
In-Office
65K-83K Annually
Entry level
Information Technology • Consulting
The Role
The Associate Payments Support Analyst supports system integrations, analyzes requirements, designs solutions, and collaborates with teams to implement efficient operations.
Summary Generated by Built In

At Zelis, we Get Stuff Done. So, let’s get to it! 

  

A Little About Us 

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

  

A Little About You 

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Position Overview

The Associate Payments Support Analyst will be responsible for supporting the integration of various systems, applications, and data sources to ensure seamless and efficient operations.
This position will work closely with cross-functional teams to analyze integration requirements, design solutions, and implement integration processes. This role requires strong analytical skills, technical expertise, and the ability to work effectively in a collaborative team environment.

What You’ll Do:

  • Analyze integration requirements and propose appropriate technical solutions.

  • Design integration workflows and data mappings between systems.

  • Develop integration specifications and maintain technical documentation.

  • Implement integration solutions using middleware platforms (e.g., Boomi, MuleSoft).

  • Create and execute test plans to validate data accuracy and system behavior.

  • Troubleshoot integration issues and perform root cause analysis.

  • Collaborate with cross-functional teams to gather requirements and deliver solutions.

  • Monitor data quality and system performance across integrated platforms.

  • Maintain version control and change logs for integration scripts and configurations.

  • Stay current with integration technologies and contribute to process improvements.

What You’ll Bring to Zelis:

  • Must have experience using NotePad++ and troubleshooting different file types.

  • Experience writing SQL queries, inserts & updates.

  • Strong analytical and problem-solving skills, with the ability to analyze complex integration requirements and design effective solutions.

  • Proficiency in data modeling, data mapping, and data transformation.

  • UAT, QA and unit testing experience preferred to validate data & development and test new code

  • Programming languages experience such as C#, Python, etc. helpful.

  • Understanding of AI tools (ChatGPT, CoPilot, etc.) to develop/create intelligent prompts and/or agents helpful.

  • Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels.

  • Bachelor’s degree helpful

Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

Location and Workplace Flexibility

We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.

Base Salary Range

$65,000.00 - $82,650.00

At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role.

Zelis’ full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

Equal Employment Opportunity  
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 
 
We welcome applicants from all backgrounds and encourage you to apply even if you don’t meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all. 


Accessibility Support 
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email [email protected]

  

Disclaimer 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time. 

Top Skills

Boomi
C#
Mulesoft
Notepad++
Python
SQL
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The Company
HQ: Bedminster, NJ
924 Employees
Year Founded: 2016

What We Do

As a leading healthcare payments company, we price, explain and pay for care on behalf of payers, providers, and healthcare consumers. Zelis was founded on a belief there is a better way to determine the cost of a healthcare claim, manage payment-related data, and make the payment because more affordable and transparent care is good for all of us. We partner with over 700 payers, 1.5 million providers, and millions of members -- enabling the healthcare industry to pay for care, with care.

Zelis brings adaptive technology, a deeply ingrained service culture, and an integrated pre-payment through payments platform to manage the complete payment process.

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