The Role
Owns partner onboarding, taxonomy strategy, pricing operations, reporting, and platform support for a data syndication platform. Serves as the technical liaison between partners, account teams, Product, and Engineering. Responsibilities include troubleshooting segment issues, managing taxonomy and pricing accuracy, coordinating platform tickets, supporting identity-match testing, onboarding data imports through S3/SFTP, and presenting partner business reviews. Requires programmatic advertising knowledge, DSP familiarity, strong Excel skills, communication abilities, and 1–3 years of relevant experience.
Summary Generated by Built In
Samba connects the advertising industry. Today, a trillion dollars of media flows through platforms that don’t talk to each other, and each one measures its own results. We built the independent alternative: consented first-party data and AI that give the world’s biggest advertisers, publishers, and platforms one clear view across all of it.
The next era of advertising will run on AI agents, and those agents will need data they can trust. We’re building that foundation, and the agents that act on it. Join us and help build what the industry runs on.
You own partner onboarding, taxonomy strategy, and pricing operations for Samba's data syndication platform, Gravity, and act as the technical liaison between account and partner teams and Engineering. The role sits at the intersection of Programmatic and Technical Account Management, Product, and Partnerships, coordinating cross-functional work as partners onboard, model, and distribute their datasets. It combines hands-on platform and ticket work with partner-facing strategy.
- Be the Platform Expert: Serve as the go-to expert on platform capabilities and limitations for internal teams and external partners and advertisers.
- Troubleshoot Early: Troubleshoot segment issues before escalation, understanding platform nuances and expected service level agreements (SLAs) for modeling and distribution.
- Lead Onboarding: Lead onboarding, auditing, and taxonomy strategy for data partners and agencies.
- Run Business Reviews: Create and present business reviews for data partners, and own custom partner reporting as required.
- Keep Data Accurate: Maintain the accuracy of taxonomy, pricing, and destinations.
- Escalate Tickets: File and escalate platform tickets between account teams and Engineering and Product, covering access requests, cross-region data bridging, segment permissions, importer and ID mapping, and export capability.
- Support Data Imports: Support identity match testing and onboarding architecture for new data imports through Amazon S3 and secure file transfer protocol (SFTP).
- Bachelor's degree in Marketing, Business, Data, or a related field, or equivalent practical experience.
- 1+ years in advertising technology, programmatic operations, partner or account management, or a related platform-support role.
- Working knowledge of demand-side platforms (DSPs) such as The Trade Desk and DV360, and how audience segments price and activate within them, plus familiarity with partner or supply-side platform (SSP) integrations.
- Comfort troubleshooting technical issues and coordinating across account, product, and engineering teams, with familiarity in segment and taxonomy management and eagerness to learn programmatic ecosystems, audience targeting, and identity resolution.
- Strong Excel proficiency (SUMIFS, INDEX/MATCH, pivot tables, VLOOKUP) and excellent written and verbal communication for internal and client-facing contexts.
- Preferred: direct experience with identity or data partners such as Acxiom, Experian, or ThinkNow, and familiarity with Amazon S3 and SFTP data onboarding and audience file formatting.
- Preferred: deep knowledge of programmatic advertising, with working knowledge of data management platforms (DMPs), DSPs, SSPs, and identity resolution, plus SQL, and CRM and project management tools such as Salesforce, Jira, and Asana.
$96,000 - $108,000 a year
Samba expects to offer On Target Earnings (OTE) of $96,000 - $108,000 per year for roles to be performed in New York; OTE comprises base salary plus target variable compensation, and actual earnings will depend on various factors, including but not limited to, location, experience, performance, and attainment against targets. OTE is one component of Samba’s total compensation package for employees. Other rewards may include long-term incentives. In addition, Samba provides health insurance, wellness offerings, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO), and other employee benefits.
Samba is an equal opportunity employer.
Your personal information
We collect personal information directly from you when you apply. Where the law permits, we may also receive it from third parties, such as through background, employment, or reference checks. For details, see Samba’s Applicant Privacy Policy. For EU residents, Samba Inc. is the data controller.
Use of AI in hiring
We may use AI tools to help review applications, analyze resumes, or assess responses. These tools support our recruiting team. People make every hiring decision. To learn more about how we process your data, please reach out.
Skills Required
- 1–3 years of experience in ad tech, programmatic operations, partner/account management, or a related platform-support role
- Working knowledge of DSPs, including The Trade Desk and DV360
- Familiarity with data partner or SSP integrations and segment/taxonomy management
- Experience troubleshooting technical issues and coordinating across account, product, and engineering teams
- Strong Excel proficiency, including SUMIFS, INDEX/MATCH, pivot tables, and VLOOKUP
- Excellent written and verbal communication skills for internal and client-facing contexts
- BA/BS in Marketing, Business, Data, or a related field
- Direct experience with identity or data partners such as Acxiom, Experian, or ThinkNow
- Familiarity with S3/SFTP data onboarding and audience file formatting methodology
- Intimate knowledge of programmatic advertising, including DMPs, DSPs, SSPs, and identity resolution
- Working knowledge of SQL
- Proficiency with CRM and project management tools such as Salesforce, Jira, or Asana
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The Company
What We Do
Samba is a media-intelligence company that combines consented first-party viewership data from streaming, linear TV, the web, and video games with AI to map content, audiences, and outcomes. Its platform gives advertisers, publishers, and media platforms insight into audience behavior and supports campaign planning, targeting, measurement, and optimization across channels. Samba’s data and analytics help clients understand audiences and make marketing decisions.
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