Associate, P2P Travel and Expense

Key Responsibilities & Deliverables: 

Process, Governance, Stakeholder Management 

• Manage Travel & Expense Reporting, Corporate Card program, and Concur system administration in an effective and efficient manner to ensure compliance with relevant policies, procedures, systems, and financial controls. 

• Perform daily operations, troubleshooting issues, making changes in employee profiles and designating approvers. 

• Manage the process of corporate card issuance, expense settlement, limit adjustments and termination, including highlighting any violations to the management. 

• Resolve employee expense queries, disputes and ensures all expense related inquiries are handled within the terms of the Service Level Agreements. 

• Conduct expense report audits, reviews and verifies supporting documentation to expense reports following the company travel policy. 

• Ensure all expenses are filed, stored, archived and retrieved for audits according to the company’s document management policy.  

• Work collaboratively with other team to resolve travel and expense and/or commercial card related issues in timely manner or uses existing procedures to solve routine problems that may impact the customer satisfaction; and ensures all queries are dealt with correctly and efficiently. 

• Support process governance including regular reporting and analysis to key stakeholders – communicates with internal stakeholders on a regular basis to discuss operational issues, key metrics. 

• Support General Accounting’s month end/year end closing procedures including AP reconciliations and accruals, Sarbanes Oxley (SOX) compliance and financial audits. 

• Complete prescribed task/work under close supervision. Meet the delivery of Service Level Agreements (SLA) and Key Performance Indicators (KPI) targets and compliance related requirements, including audit request, SOX Control and adherence to all Elanco policies and procedures. 

• Actively support or participate with any project related to system enhancement, process improvement with influence on accuracy, efficiency, and compliant to travel and expense process. 

• Undertake other tasks that may be assigned from time to time, as required by Elanco Management. 

Skills & Capabilities 

• Perform basisc tasks requiring minimal prior experience 

• Meticulous in details and post good analytical skills 

• Completes prescribed work under close supervision 

• Anticipate and responds flexibly and empathically to customer needs and effectively manage their expectations 

• Decision making is limited. Duties are clearly defined, and methods and tasks are described in detail 

• Able to uses existing procedures to solve routing problems 

• Positive working attitude with a high degree of initiative and is adaptable to change 

• Operational awareness to all applicable US SOX & operational controls in own work unit and ability to demonstrate a strong compliance oriented mindset 

• Good interpersonal skill as frequent communication with stakeholders from various department would be required 

Requirements:   

Minimum Requirements 

• Diploma/Degree in Finance/Accounting, Business Administration with 1 - 2 years of related industry experience or equivalent in Travel & Expense management and Corporate Cards System Administration Management or other accounting function in an MNC or Shared Service. Encourage fresh graduates to apply. 

• Basic knowledge and understanding in the Purchase to Pay processes, specifically Requisitions, Purchase Orders, 2-3 way match, payment types and methods, vendor management requirements, VAT taxes, etc. 

• Basic knowledge and experience of operating ERP System - SAP Module and MS Office Tools, particularly Excel, PowerPoint, and Outlook. Experience using the ServiceNow, or Concur is a plus but not require 

• Have experience in supporting low to medium complexity tasks and participating in a small to medium size project initiatives 

• Lean/Six Sigma exposure or equivalent desired 

• Progressive mindset and aptitude in learning and adapting to technology and productivity tools 

• Proficient in English is mandatory; multi-lingual is required if you support Japan, Korea, Taiwan, China, Thailand and Vietnam 

• Additional hours at critical times (e.g., month-end) may be required. Also, and on an exceptional basis, the role may require work on public holidays 

• Support shift duty on rotational basis according to business needs