Associate, Operations

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Bronx, NY
Other
The Role

ABOUT PER SCHOLAS:

For nearly 30 years, Per Scholas has been on a mission to drive equity and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 25,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings. At Per Scholas, diversity, equity, inclusion, and belonging aren't just buzzwords—they're in our DNA. 85+ percent of our learners are people of color, two in five are women, and more than half hold a high school diploma as their highest educational credential. Learn more by visiting PerScholas.org and follow us on LinkedIn, X, Facebook, Instagram, and YouTube.


Position Title: Associate, Operations

Location: Bronx, New York (Onsite)

Direct Reports: Site Director 


What  We Are Looking For 

We have an exciting opportunity for you to join our team at Per Scholas as the Operations Associate. This position will be responsible for monitoring and maintaining the front desk's daily operations and being the proctor for the campus. 


What You'll Do 

General Office Support

  • Responsible for opening the campus daily Monday-Friday at 8 am. 
  • Greet visitors upon entry at the front desk.
  • Monitor day-to-day operations from the front desk.
  • Receive packages from various mail carriers. 
  • Maintain the inventory of office supplies. 
  • Order office supplies as needed. 
  • Maintain a collaborative work environment. 
  • Assist in setting up for any special events related to the campus.


Proctoring

  • Facilitate and proctor day-to-day exams from our onsite Pearson Vue Testing Center.


Classroom Support 

  • Be responsible for taking profile photos  of each learner on the week of kick-off and uploading photos to each learner's profile in SalesForce


What You'll Bring to Us 

Professional Qualifications 

  • Ability to utilize CRM systems such as Salesforce 
  • Pass the proctor administrator exam  to become the proctor for the Campus 
  • Familiarity with Linux, Apple, and Windows OS
  • Strong interpersonal skills: experience working with diverse individuals and groups with varying learning styles; experience in workforce development is a plus.
  • Process-oriented and highly organized with excellent problem-solving skills
  • Team-oriented, highly responsive communicator, and excellent verbal and written communication skills.
  • Interest in being part of a culture of continuous improvement.

Personal Characteristics 

  • You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission.
  • You are data-driven, result-oriented, and a forward-looking catalyst for social change.
  • You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently.
  • You are an effective communicator with strong oral and written skills.
  • You are tech-savvy and can learn quickly.
  • You are strong at managing your time and can balance multiple projects and tasks.
  • You stand behind our mission, believing that individuals from any community should have access to well-paying career positions, and that talent should be recognized and recruited from many diverse sources.

#LI-onsite

For this role specifically, we are targeting a salary range of $55,000 - $60,000 where the difference in salary is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualifications and experience.


QUESTIONS?

If you have any questions about this role, please feel free to email our Talent team at jobs@perscholas.org. We look forward to viewing your application!

Equal Employment Opportunity

We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin.

PII Policies

Non-Discrimination Policy

The Company
Cincinnati, OH
927 Employees
On-site Workplace
Year Founded: 1995

What We Do

Per Scholas is a national organization that has been advancing economic mobility for 25 years. Through rigorous training, professional development, and robust employer connections, we prepare individuals traditionally underrepresented in technology for high-growth careers in the industry.

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