Associate Operations Specialist, Commercial Energy Efficiency Programs
Location: Remote – Oklahoma / Mid Central Region Preferred
Ready to make a difference?
Come join our team as an Associate Operations Specialist supporting commercial energy efficiency programs in Oklahoma. The Associate Operations Specialist role provides support for field-based staff, a network of Trade Allies, and other program participants. You will work as part of ICF’s Commercial and Industrial energy efficiency team ensuring that the evaluation, implementation, and verification of utility sponsored energy efficiency projects are successfully executed.
The Associate Operations Specialist interfaces with manufacturers, retailers, Trade Allies, customers, engineers & consultants, and reviews project application forms and submittals to ensure compliance with program policies and procedures.
If you have strong communication skills, like engaging with customers, Trade Allies, and other stakeholders, and possess experience or knowledge of Energy Efficiency programs, this role could be ideal for you. You’ll collaborate with an enthusiastic, skilled, and multidisciplinary team as well as national experts to achieve client goals. If this sounds appealing, we encourage you to apply today!
Why you will love working here:
- Quality of life: Flexible workplace arrangements, work-life balance
- Investment of the community: Donation matching, volunteer opportunities
- Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
- And many, many more (Ask your recruiter for more details!)
What you will be doing:
- Provide support for field-based staff and a network of participating Trade Allies.
- Maintain ongoing communications with participating contractors, customers, and consultants.
- Address, resolve, or escalate customer and contractor questions related to program participation as needed.
- Review and process project application forms and submittals.
- Review technical specifications, calculations, and cost estimates for energy efficiency projects.
- Analyze technical specifications, calculations, and cost estimates for energy efficiency projects.
- Assist technical teams in upholding QA/QC standards and program guidelines.
- Perform energy savings calculations for prescriptive energy efficiency measures and upload records into program database.
- Process program incentive payments per established policies and procedures.
- Coordinate with or follow up on program quality control activities such as inspections and customer surveys as appropriate.
What we need you to have (minimum qualifications):
- Bachelor’s degree (or applicants can substitute one year of related experience for one year of education)
- 1+ year(s) professional experience in administration, operational support, data analysis, energy and/or related experience
- Must be able to pass a background check and drug screening
What we would like you to have (preferred qualifications):
- Knowledge of the utility market (specifically energy efficiency, demand response, and distributed energy resource programs and markets).
- Experience reviewing blueprints, floor plans and other documentation related to building equipment specifications
Professional skills you will use:
- Sound business ethics, including the protection of proprietary and confidential information.
- Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel)
- Excellent verbal, interpersonal and written communication skills
- Strong analytical, problem-solving, and decision-making capabilities
- Team player with the ability to work in a fast-paced environment
- Ability to work with all levels of internal staff, as well as outside clients and vendors
- Ability to manage multiple priorities
Working at ICF
ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email [email protected] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at [email protected]. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$61,232.00 - $104,094.00Nationwide Remote Office (US99)Skills Required
- Bachelor's degree (or applicants can substitute one year of related experience for one year of education)
- 1+ year professional experience in administration, operational support, data analysis, energy and/or related experience
- Must be able to pass a background check and drug screening
- Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel)
- Knowledge of the utility market (energy efficiency, demand response, distributed energy resource programs and markets)
- Experience reviewing blueprints, floor plans and documentation related to building equipment specifications
- Excellent verbal, interpersonal and written communication skills; strong analytical, problem-solving, decision-making capabilities; ability to manage multiple priorities and work in a team
ICF Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ICF and has not been reviewed or approved by ICF.
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Healthcare Strength — Medical, dental, and vision coverage start on day one with multiple plan options, employer HSA/HRA funding, and company‑paid mental‑health care that includes 10 therapy and 10 coaching sessions annually. These features indicate comprehensive coverage with meaningful mental‑health depth.
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Parental & Family Support — Family‑building and caregiving support include 24/7 specialists and reimbursements ($10,000 lifetime for fertility/surrogacy and $5,000 for adoption), alongside inclusive paid parental leave. These resources broaden support for diverse family needs.
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Retirement Support — The 401(k) offers immediate vesting with a company match up to 4% when contributing 5%, and an ESPP provides an additional ownership avenue. This structure supports long‑term financial security.
ICF Insights
What We Do
ICF is a leading global solutions and technology provider with approximately 9,000 employees in industries across the public and private sectors. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
Why Work With Us
At ICF, we’ve built a culture rooted in expertise, innovation, and purpose—enabling us to build a more prosperous and resilient world for all. When our employees grow, our solutions thrive—regardless of your role, team, or location, you’ll have opportunities to make connections, build community, and take action to develop your career.
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