Associate Operations Project Specialist

THE OPPORTUNITY:
This existing vacancy is open to candidates that reside in the United States and Canada.
The VelocityEHS Associate Operations Project Specialist leads the backend activities necessary to deliver Chemical and SDS Management services and to exceed customer expectations. They perform and coordinate the heavy-lifting, and they see that the "Ts" are all crossed and the "I's" are all dotted before a project is delivered to a customer.
Primary Duties and Responsibilities

• Concurrently manages the backend operational elements of numerous Chemical and SDS Management service projects, primarily involving SDS library-building and updating.
• Specializes in VelocityEHS Chemical and SDS Management implementation or recurring services and has a thorough knowledge of the SDS landscape in general.
• Confirms and redefines scope, establishes project timelines, obtains necessary files and information from internal customers, coordinates with Service Operations staff, provides ongoing project communication and status updates, and helps to resolve project-related issues.
• Ensures timely project delivery within established quality guidelines.
• Collects and document various project delivery, success, and performance metrics and data.
• Performs various project-related operational tasks, such as (but not limited to): project template creation, file management, data entry, SDS obtainment, SDS database searching, document sorting or scanning, electronic image file type conversions, SDS database maintenance and quality assurance, data scrubbing and filtering, spreadsheet analysis and quality assurance, and file and data processing within the Content Management Application.
• Coordinates with other operations teams to perform quality assurance, boost SDS obtainment success rates, and to exceed customer expectations.
• Assists with other tasks as assigned by department leadership.

Minimum Skills and Qualifications

• Bachelor's degree in an appropriate discipline or equivalent work experience
• 1+ years of operations or project management experience in a B2B or SaaS organization
• Proficient in MS Office (Outlook, Word, PowerPoint, and especially Excel)
• Proficient with internet Browsers and in internet research
• Strong collaboration skills
• Strong written and verbal communication skills
• Ability to work both independently, with minimal supervision, or as part of a team
• Strong organization skills with the ability to handle a diverse and significant workload
• Detail-oriented, methodical, persistent, and innovative
• Ability to complete quality work within agreed upon deadlines

Preferred Skills and Qualifications

• Familiarity with Safety Data Sheets and the Globally Harmonized System
• Familiarity with Microsoft Access and relational databases
• Knowledgeable with Adobe Acrobat/Distiller (PDF)
• Familiarity with Salesforce
• Familiarity with Workfront or similar project management software
• Familiarity with Jira or similar issue tracking tools
• Experience taking ownership of issues/projects and following through to completion
• Proven commitment to deliver outstanding customer service

Who is VelocityEHS?
VelocityEHS is the largest and fastest-growing environmental, health, safety (EHS) and sustainability software company in the world. Relied on by more than 10 million users worldwide to drive operational excellence and achieve outstanding outcomes, VelocityEHS is the global leader in true SaaS enterprise EHS & ESG technology. The VelocityEHS Accelerate® Platform is the definitive gold-standard, delivering best-in-class solutions for managing ESG, Safety, Industrial Ergonomics, Control of Work, Health, Operational Risk and Environmental Compliance.
Our customers include the world's most esteemed Fortune 1000 corporations. From manufacturing to food & beverage, from chemicals to pharmaceuticals, we've worked with them at every level, from the boardroom to the shop floor. We still operate with the same start-up mentality that has made us the leading cloud EHS company and offer each and every employee the opportunity to grow and reach their full potential. What are the benefits and perks of working at VelocityEHS? You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights for eligible employees, or you can review all our perks and benefits by visiting our career page!
• Generous time off programs• Medical/dental coverage, retirement (with employer match)• Parental leave plans for all family types• Job shadowing programs and one-on-one coaching opportunities• Tuition reimbursement for continuing education, advanced degrees, and certifications• Remote-first and flexible work schedule to fit your family's needs• Monthly stipend to make your home office more comfortable, productive, and successful• Corporate wellness and personalized preventative mental health care programs• Summer Fridays (Memorial Day through Labor Day enjoy a 6-hour workday every Friday)
VelocityEHS is committed to competitive, fair, and equitable compensation practices by offering market-based salary ranges. The expected salary range for this position is between $22.84 and $29.04 hourly (United States) or $22.52 and $28.37 hourly CAD (Canada). We aim to hire between the minimum and midpoint of the salary range and offers at the maximum of the range are uncommon. The final offered salary will be based on candidate's proficiency in skill set, prior relevant experience, internal equity, market considerations, and other factors. This role is eligible for our comprehensive benefits package.
We welcome and encourage diversity in the workplace. VelocityEHS is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting [email protected]
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. VelocityEHS does not accept unsolicited headhunters and agency resumes. VelocityEHS will not pay fees to any third-party agency or company that does not have a signed agreement with VelocityEHS.
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