Associate Operations Processor

Posted 55 Minutes Ago
Be an Early Applicant
Charlotte, NC, USA
Hybrid
Junior
Fintech • Financial Services
Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role
Supports wire transfer operations by completing complex operational and customer support requests, resolving escalated issues, following procedures, applying compliance knowledge, collaborating with colleagues, and maintaining accurate, timely processing. The role requires attention to detail, prioritization, independent judgment, participation in three weeks of full-time training, and hybrid on-site work at least three days weekly.
Summary Generated by Built In
  • About this role:
    Wells Fargo is seeking a Associate Operations Processor as part of the Wire Transfer department. Learn more about the career areas and business divisions at wellsfargojobs.com
    The successful Associate Operations Processor will demonstrate strong attention to detail, organizational skills, ability to follow procedures, and basic computer knowledge. They have the desire and motivation to constantly improve their ability to perform each function quickly and accurately
  • In this role, you will:
  • Support Operations in completing complex business, operational, and customer support initiatives and overall effectiveness of team performance
  • Use technical expertise in the designated area and resolve escalated issues
  • Perform complex operational and customer support initiatives within Operations functional area
  • Apply technical knowledge and expertise to perform work and action requests
  • Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
  • Interact with internal customers
  • Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
    Required Qualifications:
  • 6+ Months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
    Desired Qualifications:
  • Experience in wire services
  • Production/operations experience
  • QC/QA experience
  • Working knowledge of GSMOS, Fircosoft
  • MS Office skills and experience including Word and Excel
  • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
  • Strong attention to detail and accuracy skills
  • Ability to work effectively in a team environment
  • Knowledge and understanding of Office of Foreign Asset Control (OFAC) compliance
  • Ability to work with limited supervision
    Job Expectations:
  • Must be able to attend full duration of required training period (3 weeks M-F 8AM-5PM)
  • Ability to work additional hours as needed
  • Must work on-site at the location posted with a hybrid schedule requiring a minimum three days per week in-office
  • Schedule: Monday-Friday 10:00am-7:00pm (hybrid)
    Location: 1525 W W T Harris Blvd CHARLOTTE NC
Posting End Date:
30 Aug 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
#BI-Hybrid

Skills Required

  • At least 6 months of operations support experience, or equivalent work experience, training, military experience, or education
  • Experience in wire services
  • Production or operations experience
  • Quality control or quality assurance experience
  • Working knowledge of GSMOS and Fircosoft
  • Microsoft Office skills, including Word and Excel
  • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure
  • Strong attention to detail and accuracy skills
  • Ability to work effectively in a team environment
  • Knowledge and understanding of Office of Foreign Asset Control compliance
  • Ability to work with limited supervision
  • Ability to attend the full three-week training period, Monday through Friday, 8 AM to 5 PM
  • Ability to work additional hours as needed
  • Ability to work on-site with a hybrid schedule requiring at least three days per week in the office
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The Company
HQ: San Francisco, CA
205,000 Employees
Year Founded: 1852

What We Do

Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

Why Work With Us

We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”

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