Associate Operations Processor / Undeliverable Mail (CSBBO)

Posted Yesterday
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Sioux Falls, SD
Hybrid
Junior
Fintech • Financial Services
Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role
About this role:
Wells Fargo is seeking an Associate Operations Processor supporting Undeliverable Mail within Consumer, Small & Business Banking Operations (CSBBO). For additional information on lines of business, refer to the external Careers Site at www.wellsfargojobs.com .
In this role, you will:
  • File, photocopy, and answer phones
  • Perform general clerical operations tasks that are routine in nature
  • Prepare and distribute incoming and outgoing mail
  • Receive, log, batch, and distribute work
  • Regularly receive direction from supervisor and escalate questions and issues to more experienced roles
  • Work under close supervision following established procedures
Location: 3201 N. 4th Ave., Sioux Falls, SD
  • 100% on-site at stated location
  • Relocation assistance is not available for this position
Available Shifts: 7:00 a.m. - 3:30 p.m., 7:30 a.m. - 4:00 p.m., and 8:00 a.m. - 4:30 p.m. CT Monday - Friday
  • Shift is assigned, and subject to change, based on business needs and may include overtime, weekends, or holidays
Required Qualifications:
  • 6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
  • Ability to navigate multiple computer applications, and systems while utilizing research tools effectively
  • Ability to prioritize tasks including working under pressure in a dynamically complex environment while achieving high production and quality standards
  • Adaptable and flexible in both individual and team settings across all organizational levels
  • Creative and proactive problem-solver, independently addressing enterprise needs with innovative solutions
  • Proficient collaboration and communication skills, while demonstrating integrity and professionalism in all interactions, across all organizational levels
  • Proficient organizational skills with high attention to detail and accuracy including managing multiple priorities in fast-paced, high-demand environments
  • Proficient data entry skills including 10-key
  • Proficient Microsoft Office (Word, Excel, Outlook, PowerPoint, and Teams) skills
  • Proficient experience with Wells Fargo programs, systems, and tools such as: Brokerage Electronic Transaction Automation (BETA), Hogan, Productivity Tracking System (PTS), SmartStation, and Universal Workstation
  • Wells Fargo Consumer, Small & Business Banking Operations (CSBBO) processes experience
  • Wells Fargo Undeliverable Mail processing processes and procedures experience
Job Expectations:
  • Ability to work additional hours as needed
  • Ability to work weekends and holidays as needed or scheduled
  • Adhere to standards outlined with written policy as well as applicable State and Federal regulations
  • This position is not eligible for Visa sponsorship
  • Willingness to work 100% on-site at stated location on the job opening
IMPORTANT INFORMATION:
  • AFTER SUBMITTING YOUR APPLICATION, PLEASE MONITOR YOUR E-MAIL FOR FUTURE COMMUNICATIONS
  • Once your application is received, Wells Fargo will make initial contact with you via e-mail
  • Please ensure your contact information (e-mail address and phone number) is current in your Wells Fargo Jobs Profile. If your contact information has changed, please update prior to applying to this position
  • Based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo.
Posting End Date:
18 Dec 2025
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Top Skills

Brokerage Electronic Transaction Automation (Beta)
Hogan
MS Office
Productivity Tracking System (Pts)
Smartstation
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The Company
HQ: San Francisco, CA
213,000 Employees
Year Founded: 1852

What We Do

Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.0 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations.

Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us!

Are you looking for more? Find it here.
At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top three – making us the #1 financial services employer – on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2025 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

Why Work With Us

We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. We ranked in the top 3 on the 2025 LinkedIn Top Companies list – and #1 among financial services companies – as the best workplace “to grow your career” in the U.S.

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