Associate Operations Processor - Lockbox

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Fintech • Financial Services
Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role
About this role:
Wells Fargo is seeking an Associate Operations Processor. This position is the first step in a rewarding career in financial services. You'll learn about payment processing, and the financial services industry. Lockbox is a high-volume, fast-paced, deadline driven production environment working behind the scenes with little, if any, customer contact.
In this role you'll be performing general clerical operations tasks that are routine and/or repetitive in nature. As an Associate Operations Processor, you will be responsible for receiving, preparing and distributing incoming and/or outgoing mail or packages; as well as, capturing transactions into a proprietary processing system. Other duties may include: opening, reviewing, sorting, logging, batching, scanning, verifying or matching data on documents, performing simple data entry tasks and routine math calculations. You will work under close supervision following established procedures.
The successful Associate Operations Processor will demonstrate strong attention to detail, organizational skills, ability to follow procedures, and basic computer knowledge. They have the desire and motivation to constantly improve their ability to perform each function quickly and accurately. The working environment is fun with a casual dress code in a highly secure facility.
In this role, you will:
  • Perform general clerical operations tasks that are routine in nature
  • Receive, log, batch, and distribute work
  • File, photocopy, and answer phones
  • Prepare and distribute incoming and outgoing mail
  • Regularly receive direction from supervisor and escalate questions and issues to more experienced roles
  • Work under close supervision following established procedures

Required Qualifications:
  • 6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:
  • Mail Room/Lockbox Experience
  • Mail Extraction Experience
  • 10-key numerical data entry experience
  • Strong attention to detail and accuracy skills
  • Ability to achieve high production and quality standards
  • Ability to work effectively, as well as independently, in a team environment

Job Expectations:
  • Account research
  • Assist in receiving/sorting mail per customer number and deadline time
  • Assist in prepping and slicing mail for Extraction Team
  • Assist in mail extraction
  • Assist in scanning documentation
  • Performing data entry
  • Attention to detail, follow policy/procedures
  • Work independently to meet customer SLA's while maintaining production and quality Standards
  • Ability to lift 10 lbs.

Salary:
  • $24hr or DOE

Schedule:
  • Thurs/Fri/Mon 7AM - 330PM. Sat/Sun 830AM-5PM or when work is complete. Tues/Wed off.
  • This is an open-ended schedule with the start time and end time determined by workflow. Required overtime and holidays as needed
  • This is a fully in-office role

Location:
  • 18035 Sperry Dr. Tukwila, WA 98188-4750

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The Company
HQ: San Francisco, CA
205,000 Employees
Year Founded: 1852

What We Do

Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.1 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top three – making us the #1 financial services employer – on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

Why Work With Us

We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. We ranked in the top 3 on the 2025 LinkedIn Top Companies list – and #1 among financial services companies – as the best workplace “to grow your career” in the U.S.

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