Associate-Operations Optimization (Data Management) - Mandarin Support

Posted 2 Days Ago
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Hiring Remotely in Cyberjaya, Sepang, Selangor, MYS
Remote
Entry level
Insurance • Financial Services
The Role
The role involves processing claims data, performing data remediation, ensuring quality benchmarks, and developing reporting procedures while effectively collaborating with relevant parties.
Summary Generated by Built In

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

Capturing Claims Data for all claims (Life & CS) within the required benchmarks and perform manual data intervention Hospital Bill Item.

Job Responsibilities:
  • Process data capturing for all claims (Life & Corporate Solution) requests received as per stipulated requirements.

  • Perform hospital bills manual data remediation.

  • Ensure meeting individual quality, turnaround time and productivity benchmark.

  • Performs other responsibilities and duties periodically assigned by immediate manager in order to meet business requirements.

  • Validate data accuracy and liaise with relevant parties to rectify data quality.

  • Develop procedures for reporting, extract, collate and populate data to reporting template.

Job Requirements:

  • Open to Fresh Graduate, experienced Medical Claims Assessor, experienced candidate from Lab / Nursing.

  • A recognized tertiary Diploma / Degree in Biology, Biotechnology, and Medical Science, Social Science, Business Management or equivalent qualifications.

  • Fluent in spoken English & Chinese. Candidate with proficiency to converse in Mandarin / Cantonese would be an added advantage. Passing SPM Chinese subject is a MUST.

  • Self-motivated and customer orientated.

  • Time management skills.

  • Computer literate in Microsoft Office.

  • Good dedication at work, good demeanor, willing to learn.

  • Able to adapt desk-bound working environment, working shift including weekend on rotation basis & able to work overtime beyond normal office hour (including weekend & public holiday).

  • The role is required to follow Hong Kong working calendar.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Skills Required

  • Tertiary Diploma or Degree in Biology, Biotechnology, Medical Science, Social Science, Business Management, or equivalent
  • Fluent in spoken English and Chinese, proficiency in Mandarin or Cantonese preferred
  • Self-motivated and customer oriented
  • Time management skills
  • Computer literate in Microsoft Office
  • Able to work shift, including weekends and overtime
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The Company
25,938 Employees
Year Founded: 1919

What We Do

AIA Group Limited is a multinational insurance and financial services corporation headquartered in Hong Kong, providing life insurance, savings, and health protection products across the Asia-Pacific region.

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