Associate Operations Manager

Posted 5 Days Ago
Be an Early Applicant
King of Prussia, PA
In-Office
65K-80K Annually
Mid level
Healthtech
The Role
The Associate Operations Manager at DocGo oversees daily operations, manages staff, ensures compliance with policies, and supports risk management in a healthcare setting.
Summary Generated by Built In
Title: Associate Operations Manager
Location: King of Prussia, PA
Employment Type: Full-Time 
Pay Rate: $65,000 - $80,000
Benefits: Medical, Dental, and Vision (with company contribution), Paid Time Off, 401k 

About Ambulnz by DocGo:  
DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care. 

Responsibilities: 

  • Follow all pertinent Ambulnz policy and procedures.
  • Monitor operations to ensure the delivery of quality and cost-effective service.
  • Works with management staff to ensure continuity, consistency, and strong lines of communications.
  • Monitors operations to ensure that all personnel comply with company policies and procedures.
  • Regularly oversees maintenance, equipment, supplies and cleanliness.
  • Perform manager duties including hiring, corrective action, performance appraisals, counseling, work scheduling, and training in compliance with federal, state, city, EEOC and Affirmative Action guidelines.
  • Scheduling, staffing, and performance management.
  • Manages and supports Operations Supervisors
  • Assist in all areas of Risk Management (incidents, accidents, health, and safety)
  • Determines the need for and ensures that Incident Reports, Accident Reports, and documentation is completed in a timely and compliant manner.
  • Review all incident reports and follow-up immediately with any necessary action.
  • Ensure proper communication of all company policies within field operations to all staff members timely and effectively.
  • Implement all directives issued by the leadership.
  • Maintain company compliance with OSHA regulations.
  • Troubleshoot problems in field activities and implement workable solutions.
  • Report any and all problems, information, and/or suggestions regarding the overall operation of the company to the Division Manager.
  • Perform all other related duties as assigned.

  

Qualifications:  

  • Experience managing a large team.

  • Active PA Driver's License (minimum of 2 years) with acceptable driving record

  • 2+ years in a supervisory role

  • Scheduling experience

  • Organization skills

  • Critical thinking skills.

  • Proficiency in Microsoft Word and Excel

  • Excellent verbal and written communication skills

  • Healthcare experience is strongly preferred.

  • 3+ years’ experience working in a healthcare role strongly preferred.

EEO/AAP Statement:  DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences.  DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position.  As the nature of business demands change so, too, may the essential functions of the position. 

Top Skills

Excel
Microsoft Word
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The Company
New York, NY
831 Employees
Year Founded: 2016

What We Do

DocGo is transforming healthcare with peerless innovation and on-the-ground care. Our mobile workforce of thousands of full-time traveling clinicians and our proprietary, AI-powered software leverages robust medical record integrations to drastically improve patient outcomes. In our tireless pursuit of high-quality, highly affordable healthcare for all, DocGo makes the impossible possible.

Website

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