While no two days are the same, you will triage and escalate operational concerns or technology issues to Shipt leadership and/or Target partners on-site. You will have an opportunity to support new processes, product launches, and pilot tests while continuously promoting a safe working environment at the Sortation Center. Additionally, you will monitor delivery performance and operational results to drive healthy operational and financial results. As needed, you will partner with leaders to develop countermeasures for defects within the market.
2+ years of operations, customer service, or related experience.
Experience in logistics or warehouse environments.
Proficient with technology, including smartphones, app-store, and Google Suite.
Strong data-driven leadership skills and relationship-building abilities.
Ability to maintain a flexible working schedule.
Pay Range: $52,900 - $65, 000
Please note that the salary range above is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.
Skills & EducationThis list includes key skills used in this job but is not inclusive of all skills needed for the role. Please see any required education below.
Communication, Ethics, General Management, Interpersonal Communication, Leadership, People Management, Relationship BuildingWork Arrangement
To foster connection while offering continued flexibility, hybrid team members have the following in-office expectations:
Hybrid roles in Birmingham, AL typically work in-office at least 2 days per week, with core in-office days on Wednesdays and Thursdays.
Hybrid roles in Minneapolis, MN typically work in-office at least 1 day per week on either Tuesday, Wednesday, or Thursday.
Hybrid roles in San Francisco, CA typically work in-office at least 1 day per week between Monday and Thursday.
Certain roles may require in-office presence on a full-time basis. Please work with your recruiter to learn more about the classification of this role.
About Shipt
Shipt is a retail tech company that connects people to reliable, high-quality delivery with a personal touch. Shipt connects customers to the things they want from the stores they love, retail businesses to more satisfied customers, and workers to new earning opportunities.
At Shipt, we aim to put our team first to boost a sense of belonging, spark opportunities for growth, provide unique benefits and commit to giving back to our communities in ways that make life better, both personally and professionally. We understand that our service, our culture, and our connection to our communities are only made better by every single person who shows up to work here every day. Learn More.
Shipt is an independently operated, wholly owned subsidiary of Target Corporation and available in more than 5,000 U.S. cities. Shipt was founded and is headquartered in Birmingham, Alabama. For more information, please visit Shipt’s company site at Shipt.com.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or any other characteristic protected by law.
Please inform your recruiting contact upon initial connection if you need a reasonable accommodation. If you need assistance filling out a job application, please complete this form.
Employees (and eligible family members) are covered by medical, dental, vision and more. Employees may enroll in our company’s 401k plan. Employees will also be eligible to receive discretionary vacation for exempt team members, paid holidays throughout the calendar year and paid sick leave. Other compensation includes eligibility for an annual bonus and the potential for restricted stock units based on role.
Skills Required
- 2+ years of operations, customer service, or related experience
- Experience in logistics or warehouse environments
- Proficient with technology, including smartphones, app-store, and Google Suite
- Strong data-driven leadership skills
- Relationship-building abilities and people management skills
- Ability to maintain a flexible working schedule
- Communication, ethics, and general management skills
Shipt Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Shipt and has not been reviewed or approved by Shipt.
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Wellbeing & Lifestyle Benefits — Pay is described as reaching higher hourly ranges on strong-tipping days, particularly when stacking well-tipped orders and cultivating repeat “preferred” customers. Flexibility is also positioned as a meaningful non-cash reward for those using the work as supplemental income.
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Fair & Transparent Compensation — Certain protections in California are described as providing guaranteed earnings based on active time and mileage, which can cushion low base offers compared with other states. This creates a clearer earnings floor in that market even when individual offers appear weak.
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Healthcare Strength — Corporate employee benefits are described as robust, including multiple medical plan options alongside dental and vision coverage. Company-paid therapy/coaching sessions and telehealth are also included as part of the healthcare offering.
Shipt Insights
What We Do
Shipt is a retail tech company that connects people to reliable, high-quality delivery with a personal touch. Through the power of technology, Shipt connects customers to the things they want from the stores they love, workers to new earning opportunities, and retail businesses to more satisfied customers. Headquartered in Birmingham, Alabama, Shipt brings people the flexible solutions they need with the above-and-beyond service they expect. Shipt is an independently operated subsidiary of Target Corp. and available in more than 5,000 U.S. cities. For more information, please visit Shipt's Newsroom.
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