Associate Operations – Entity Processing

Job Purpose:

This role supports US-based entity compliance and filing processes, delivered through the India Shared Services Center. This role involves data entry, document management, and some form of client correspondence, ensuring high-quality service delivery and compliance with relevant regulations.

Key Responsibilities:

Entity Filing and Processing:

● Prepare and process US Secretary of State and regulatory filings in coordination with onshore teams..

● Ensure accurate and timely processing of all entity documents.

● Perform data entry and maintain organized records of all filings.

Client Interaction:

● Email clients the documents they request and respond to their inquiries in a timely manner.

● Communicate with clients using email etiquette

Administrative Support:

● Assist with various administrative tasks to support the Entity Processing team.

● Maintain accurate and organized records of client interactions and document filings.

Compliance and Documentation:

● Ensure compliance with federal, state, and local regulations governing entity filings.

● Draft, review, and manage documents related to entity processing.

● Conduct regular audits to ensure the accuracy and completeness of records.

Process Improvement:

● Identify opportunities for improving administrative processes and suggest enhancements.

● Implement best practices and standard operating procedures to enhance team performance.

● Lead initiatives to improve efficiency, accuracy, and service quality within the team.

Required Qualifications:

·        1–3 years; B.Com / BBA / BA (Legal) / Company Secretariat Inter (ideal)

·        Excellent computer skills - proficient in Microsoft Office, Salesforce (or similar CRM), and Google Suite of applications.

·         Excellent written communication is required.

·         Outstanding organizational skills.

·        Ability to liaise with different departments when needed.