Associate, Office Operations & Executive Support

Posted 6 Days Ago
Be an Early Applicant
New York, NY
In-Office
100K-110K Annually
Junior
Professional Services
The Role
Manage daily office operations at MERU, coordinate vendor relations, support IT setups, schedule meetings, handle travel planning, maintain office supplies, and foster an inclusive work environment.
Summary Generated by Built In
Meet the Company:
We are MERU. A values-driven, impact-oriented team dedicated to fixing companies. We provide advisory services and data analytics support to middle-market companies ($50M - $2B in annual sales), and our clients include private equity firms, credit funds, investment banks, and law firms. We bring deep turnaround experience, a group of veteran operators, and an incentive-aligned approach to any situation. MERU was founded by professionals from Alvarez & Marsal and McKinsey and has seen rapid growth in the eight-plus years since its founding.

Associate, Office Operations & Executive Support Job Responsibilities:

  • Oversee day-to-day operations of the New York office, ensuring a professional, productive, and welcoming environment
  • Manage inventory and place weekly or monthly orders for office and kitchen supplies, including coffee and snacks
  • Receive deliveries, vendor relationships, and building coordination, serving as the primary liaison for maintenance, repairs, and service requests through BuildingEngines
  • Coordinate building access and ID badges for new hires and employees while ensuring compliance with firm and building security protocols
  • Partner with IT (Ripple) to ensure office equipment, printers, AV systems, and Wi-Fi are functioning properly and support new hire equipment setup
  • Maintain organization, cleanliness, and functionality across all shared spaces, meeting rooms, and common areas
  • Track and reconcile office-related expenses in partnership with Finance
  • Provide comprehensive scheduling, calendar, and logistics support to partners and senior leaders, including meeting coordination, agendas, and follow-up actions
  • Assist with travel planning, expense processing, and ad hoc administrative requests
  • Partner with the onboarding team to ensure new hires have a smooth first few days, coordinating logistics and creating a warm, organized welcome experience
  • Partner with the Relationship Cultivation team to plan and execute firmwide and local events that strengthen culture, relationships, and engagement
  • Plan and execute internal and client-facing functions that reflect the firm’s culture and professionalism
  • Build and maintain strong relationships with employees across all levels to foster a collaborative and inclusive office environment
  • Maintain accurate records and documentation for office and administrative processes
  • Provide ad hoc operational and administrative support across departments as needed

Associate, Office Operations & Executive Support Qualifications:

  • Bachelor’s degree preferred, or equivalent work experience
  • 2+ years of experience in office management, operations coordination, or EA support
  • Strong organizational and multitasking skills with attention to detail
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint); experience with scheduling and expense systems a plus
  • Professional demeanor, proactive problem-solving skills, and ability to maintain confidentiality


The MERU Way & Valuing Our Team:
We're Partners, not consultants. When you join MERU, you will help our clients solve their most pressing problems, supported by a team of people who will challenge you, support you, and inspire you.

In order to be Partners, we don't silo people into just one functional area of the business, instead advancing our team's capabilities by providing training for every service that MERU offers. Additionally, we don't just focus on technical skills but also leadership style and soft skills, so MERU team members not only know what it means to manage a client engagement but to lead a team to success. In training team members to be well-rounded individuals, we can deliver an overall higher impact to clients, allowing the ability to gain experience in diligence, turnarounds, interim management, data science, and more.

To aid this career advancement and development, MERU provides an internal Coach to each team member in order to guide and maintain their professional development plan goals. Unlike most Firms, we actually focus on the achievement of those goals for each individual team member, providing opportunities that would not usually be offered.

Finally, MERU values personal time, only traveling when necessary in order to celebrate and respect your personal life. We believe that by encouraging and mandating balance, it will lead to happier and longer-tenured team members.

When you come to MERU, you come to further your career and maintain your entrepreneurial spirit, never losing sight of the desire to provide meaningful impact, solutions, and value to clients. Learn more about our colleagues’ core characteristics and culture here: https://wearemeru.com/meru-way/

Overview of MERU Service Offerings:
Performance Improvement: 
Help companies identify and achieve their full potential by leveraging a value-focused approach to driving sustainable margin expansion impact. Services include MERU 360° Assessment, Transformation Plan Development, Chief Transformation Officer placement, Cash Cycle and Working Capital Optimization, and Implementation Performance Management.  

Turnaround & Restructuring: 
Partner with clients during uncertain times to help stabilize operations and rapidly triage the causes of financial distress, charting a path back to long-term sustainability. Services include Interim Management, Turnaround Plan Development and Execution, Liquidity Management, Stakeholder Negotiations, Strategic Alternatives Assessment, Bankruptcy, Insolvency, and Case Management.  

Transaction Services: 
Partner with private equity firms across the investment lifecycle, from due diligence to portfolio value creation and exit planning. Services include Due Diligence, Pre-Close Planning, Post-Close Implementation, and Exit Planning.  

Data Insights: 
Work with companies at all stages of their digital transformation journey to automate reporting processes, build scalable data platforms, and leverage predictive analytics to transform data from a liability into an asset. Services include Data Discovery and Analysis, Data Prep and Integration, Self-Service Analytics, Data Visualization and Reporting, Data Science and Advanced Analytics, and Strategy Enablement.  

Voluntary Inclusion 
It is MERU’s policy to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, sex, sexual orientation, family medical history or genetic information, political affiliation, military service, pregnancy, marital status, family status, religion, national origin, age or disability or any other non-merit based factor in accordance with all applicable laws and regulations. 

Unsolicited Resumes from Third-Party Recruiters 
Please note that we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person, or entity that submits an unsolicited resume does so with the understanding that MERU will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity. 

Top Skills

Microsoft Office Suite
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The Company
HQ: Atlanta, Georgia
83 Employees
Year Founded: 2017

What We Do

We are MERU. An operationally focused professional services firm with a different point of view.

We are a values-driven, impact-oriented team dedicated to helping companies. We work collaboratively with management and sponsors, use subject matter experts throughout the process, and structure our fees around successful outcomes. We believe our focused and agile approach, along with our experience working in complex situations, allows us to deliver superior results for our clients.

VALUE PROPOSITION
Experience: Senior leaders from the world’s top professional services organizations who know how to deliver successful outcomes in highly complex situations

Deep bench: 150+ specialized subject matter experts with operator backgrounds who uncover hidden value and get things done

Alignment: Highly flexible performance-based fee model that is aligned with successful outcomes

Operator Mindset: Deep experience serving in interim executive roles and working hand-in-hand with management teams to get things done

SERVICE OFFERING
Transaction Services:
Operational diligence
Finance function assessment (processes, systems)
Reporting package development (dashboards, KPIs)
Initiative identification and implementation
First 100-day planning

Performance Improvement:
360 Assessment - EBITDA & balance sheet potential
Transformation plan development
Chief Transformation Officer
Cash cycle and working capital optimization
Implementation performance management

Turnaround and Restructuring:
Liquidity & liability management
Diligence strategic options
Turnaround plan development
Capital Advisory
Stakeholder comms / negotiations
Chief Restructuring Officer
Contingency planning
Chapter 11 administration
Debt restructuring

Data Insights:
Data Discovery and Analysis
Data Strategy and Enablement
Solution Development: Data integration, Data visualization, Predictive analytics (AI/ML)

CLIENT BASE
Middle market ($100M-$2B Revenue)

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